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Hotelbeds

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122 jobs found
Competitiveness Senior Analyst
Spain - Mallorca
Posted 30+ Days Ago
R-00015229

Revenue Management Senior Analyst APAC
Singapore
Posted 30+ Days Ago
R-00015269

Senior Data Warehousing Modeller
Spain - Mallorca
Posted Today
R-00015267

Contents agent - Native French speaker
Spain - Mallorca
Posted 30+ Days Ago
R-00015794

Commercial Planning & Performance Analyst
Spain - Mallorca
Posted 30+ Days Ago
R-00015889

Sales Planning & Performance Analyst
Spain - Mallorca
Posted 30+ Days Ago
R-00015907

Technology Performance Analyst
Spain - Mallorca
Posted 30+ Days Ago
R-00015776

Major Incident & Problem Management Specialist
Home Based - Spain
Posted 30+ Days Ago
R-00015884

Head of Global Labor Relations
Spain - Mallorca
Posted 30+ Days Ago
R-00016040

Head of Tax Americas
Home Based - Florida
Posted 30+ Days Ago
R-00016197

Competitiveness Senior AnalystAPPLY NOW

Spain - Mallorca
R-00015229
Full time
Posted 30+ Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

AT A GLANCE.
 

Join our global and multicultural Competitive Intelligence team. We are looking for a highly-motivated, results-oriented individual with a hands-on mentality to join our team. The Competitive Intelligence Analyst will be responsible for communicating with key selected stakeholders within the company as well as for developing reports and tools to understand the key drivers of the competitive product.


KEY RESPONSIBILITIES.


• Analyze market price information to detect opportunities and threats, fully understanding our competitive positioning, understanding competitors’ behavior and detecting trends.
• Gain knowledge and understanding of Hotelbeds destinations and main competitive players to improve on the quality of the job delivered.

• Provides regular competitiveness analysis to key stakeholders.

• Liaise with other areas of the organization at all levels to optimize the department output.

• Develop new reports and tools to support the development of the competitiveness function within the company.

• Provide training and support in the launch of new initiatives.


CANDIDATE PROFILE.

• University degree in a relevant area of Business Administration, Economics, Engineering, Mathematics, Statistics or similar.

• Full proficiency in English is a must.

• One to three years of experience.

• Experience in analytical roles, preferably in a multinational company and with some exposure across different geographies is a plus.

• Experience in the travel industry is a plus.

• Comfortable working with large and different datasets.
• Exceptional analytical, planning and organizational skills.
• Strong attention to detail.
• Good communication and commercial skills, able to communicate effectively with people at different levels inside the organization.
• Ability to deliver on time and work under pressure.

• Creative and critical thinking.
• Advanced computer literacy: Excel, PowerPoint, SQL and Tableau.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Revenue Management Senior Analyst APACAPPLY NOW

Singapore
R-00015269
Full time
Posted 30+ Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

The Revenue Management Senior Analyst is responsible for:

  • Monitoring the profitability of the assigned region and performance against profitability KPIs
  • Support the Regional Director in identifying margin opportunities, and propose mitigation actions in case of deviation vs budget in the region
  • Review and implement the pricing actions requested for the clients of the assigned portfolio by the Sales teams
  • Monitor the performance and competitiveness of the hotel portfolio of the assigned region, control the output of the pricing optimization algorithms and evaluate the adjustments proposed by the local sourcing team
  • Liaise with the contract managers, yield managers and GD specialists to address any risk and opportunity in the risk hotel portfolio and competitiveness of the hotels in the portfolio and taking the margin actions needed to optimize the hotel revenue.

Accountabilities

  • Ensures the achievement of the region’s Operating Margin and OM% targets by capturing revenue and margin maximization opportunities
  • Helps gaining efficiencies when taking coordinated actions with commercial teams to connect supply and demand.
  • Ensure the delivery of the Operating Margin levels company has set for the Risk hotel portfolio by leveraging the preferential commercial conditions that have been negotiated and flagging any deviations vs these negotiated conditions
  • Ensures regular communication with key stakeholders to discuss market dynamics at regional/local level and understand partners needs.
  • Ensure constant alignment with the central pricing team on overall pricing approach and optimization algorithms

Requirements

  • Bachelor or Master level in Economics, Business Administration or Finance
  • Achieving consistent quality whilst showing flexibility in a dynamic environment
  • Previous industry experience. B2B pricing experience a plus
  • Interpersonal skills with high quality written and verbal communication skills
  • Excellent analytical and conceptual skills
  • Appreciation of risk management
  • Intermediate data modelling skills (SQL)
  • Fluency in data visualization tools (eg Tableau)


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Senior Data Warehousing ModellerAPPLY NOW

Spain - Mallorca
R-00015267
Full time
Posted Today

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Join our expanding BI team, working with some of the most advanced BI technologies, and take on new challenges to support strategic projects focused on data. We have a roadmap of new products to support our clients and hotels in recovery. You will experience real responsibility from day 1, working as part of our global teams, and benefit from working with some great data sets that we have already developed via our cloud data platform.

You will be responsible for managing our master data set, developing models, and troubleshooting data issues.

Responsibilities:

  • Managing master data, including creation, updates, and deletion.

  • Managing users and user roles.

  • Provide quality assurance of imported data, working with quality assurance analysts if necessary.

  • Commissioning and decommissioning of data sets.

  • Processing confidential data and information according to guidelines.

  • Helping develop reports and analysis.

  • Managing and designing the reporting environment, including data sources, security, and metadata.

  • Supporting the data warehouse in identifying and revising reporting requirements.

  • Supporting initiatives for data integrity and normalization.

  • Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.

  • Generating reports from single or multiple systems.

  • Troubleshooting the reporting database environment and reports.

  • Evaluating changes and updates to source production systems.

  • Training end-users on new reports and dashboards.

  • Providing technical expertise in data storage structures, data mining, and data cleansing.

Requirements:

  • Extensive experience with SQL, data modeling architectures, data warehouses, and ELT.

  • Ability to analyze existing tools and databases and provide software solution recommendations.

  • High-level experience in methodologies and processes for managing large-scale databases.

  • Demonstrated experience in handling large data sets and relational databases.

  • Understanding of addressing and metadata standards.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Contents agent - Native French speakerAPPLY NOW

Spain - Mallorca
R-00015794
Full time
Posted 30+ Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

This role is responsible for ensuring that the company portfolio fulfills the content’s policy established by the Contents Manager in alignment with the strategic and sales teams. Also, to review, translate to his/her native language and write commercial texts based on the general content provided by our suppliers.

What you will do:

  • Make sure new products go live with the minimum standards set by the internal style guide by checking texts, the internal structure of the product, and the quality of the images.
  • Have a “think big” mentality by being proactive in possible complaints avoidance (checking content with suppliers and Sourcing), improve content structure (checking modalities and services with loading teams).
  • Follow the established weekly, quarterly, etc… plans of equivalence between voucher and web information and also destination revisions.
  •  Reach the required targets regarding voucher and factsheet translations and keep the T2M in the settings agreed for validation (new products) and modifications.

What we expect from you:

  • High written communication skills
  • Ability to adapt to changes
  • Attention to detail
  • Minimum of 3 years at content management, translation in similar and/or related businesses
  • Previous experience in Operations or B2B/B2C tourism, ancillaries, or hospitality business.
  • Basic UX knowledge
  • Graduate in Journalism, Marketing, Tourism, or related business. Basic knowledge of Salesforce & Atlas
  • Specific Customer service industry knowledge and experience in Content management systems

Required languages:

  • Native French and fluent in English.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Commercial Planning & Performance AnalystAPPLY NOW

Spain - Mallorca
R-00015889
Full time
Posted 30+ Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

We are looking for Commercial Planning & Performance Analyst who will support the Manager in and co-lead the delivery of reliable business insights by providing the Leadership team with recurring and ad-hoc data analysis and reports.

The role of the P& P Analyst is to support the Senior Analyst or Manager to deliver reliable business insights by providing the Leadership team and Project Managers with recurring and ad-hoc data analysis and reports. 
He should be familiar with Sourcing organization and data, to be able to both report performance in a structured manner as well as develop analytical models to facilitate decision making.


To do so, the P& P Analyst will work hand in hand with different stakeholders (such as the Project Management team, Data & Analytics team, Sourcing team, etc.) to ensure general delivery.

In this role you will be involved in complex end-to-end projects or initiatives, ensuring high quality of output in a timely manner. This involves working very closely with Sourcing teams to design, launch, report and track success of the specific initiatives.

Main responsibilities

  • Provide the organization with accurate and robust reporting to track performance from a Sourcing perspective and throughout the different management levels

  • Develop analytical models to assist the strategic and tactical decision-making processes related to Sourcing incentives, sizing, organization, etc.

  • Co-lead specific projects or initiatives that impact directly the Sourcing teams, by supporting the full project life cycle from conceptual work to implementation and tracking

  • Support the creation of compelling presentations to present strategic and tactical recommendations, communicate progress, enhance discussions and facilitate decision-making processes

  • Work together with regional Sourcing teams to analyze and understand performance related to the initiative, and develop related action plans moving forward

  • Leverage technology (Tableau, Salesforce, Snowflake) to drive automation, consistency and continuous improvement on the company’s reporting and analysis requirements

  • Ensure data and reporting requirements are met by liaising with Data Analytics team and Project Management teams

  • Establish trust and collaborative working relationships with internal stakeholders, developing a strong network of contacts throughout the business and gaining the support of key players

Candidate profile

  • Excellent analytical, numerical and presentation skills able to interpret, summarize and present complex data sets from multiple sources clearly and succinctly strong attention to detail

  • Methodical and organized mindset

  • Proactive attitude, able to take initiative to propose and lead individual pieces of work or solve problems with minimal supervision when needed

  • Strong drive, capacity to push and make things happen while engaging with relevant key stakeholders

  • Team spirit and attitude, comfortable working in multiple initiatives simultaneously

  • Ability to build strong working relationships, create networks and influence proactive in engaging with the business

  • SQL and Tableau knowledge

  • Excel and Powerpoint knowledge

  • Very good English skills, both written and spoken


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Sales Planning & Performance AnalystAPPLY NOW

Spain - Mallorca
R-00015907
Full time
Posted 30+ Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

We are looking for Sales Planning & Performance Analyst.

The role of the P& P Analyst is twofold:

  • Support the Senior Analyst or Manager to deliver reliable business insights by providing the Leadership team with recurring and ad-hoc data analysis and reports. He should be familiar with Sales organization and data, to be able to both report performance in a structured manner as well as develop analytical models to facilitate decision making.

  • Support the Senior Analyst or Manager in the development and execution of the Sales strategy for specific initiatives. He will be involved in complex end-to-end projects or initiatives, ensuring high quality of output in a timely manner. This involves working very closely with Sales teams to design, launch, report and track success of the specific initiatives he participates in.

To do so, the P& P Analyst will work hand in hand with different stakeholders to ensure general delivery.

Main responsibilities

  • Provide the organization with accurate and robust reporting to track performance from a Sales perspective and throughout the different management levels

  • Develop analytical models to assist the strategic and tactical decision-making processes related to Sales incentives, sizing, organization, etc.

  • Co-lead specific projects or initiatives that impact directly the Sales teams, by supporting the full project life cycle from conceptual work to implementation and tracking

  • Support the creation of compelling presentations to present strategic and tactical recommendations, communicate progress, enhance discussions and facilitate decision-making processes

  • Work together with regional Sales teams to analyze and understand performance related to the initiative, and develop related action plans moving forward

  • Leverage technology (Tableau, Salesforce) to drive automation, consistency and continuous improvement on the company’s reporting and analysis requirements

  • Ensure data and reporting requirements are met by liaising with Data Analytics team and Project Management teams

  • Establish trust and collaborative working relationships with internal stakeholders, developing a strong network of contacts throughout the business and gaining the support of key players

Candidate profile

  • Excellent analytical, numerical and presentation skills able to interpret, summarize and present complex data sets from multiple sources clearly and succinctly strong attention to detail

  • Methodical and organized mindset

  • Proactive attitude, able to take initiative to propose and lead individual pieces of work or solve problems with minimal supervision when needed

  • Strong drive, capacity to push and make things happen while engaging with relevant key stakeholders

  • Team spirit and attitude, comfortable working in multiple initiatives simultaneously

  • Ability to build strong working relationships, create networks and influence proactive in engaging with the business

  • Very good knowledge of Excel and Powerpoint

  • Very good English skills, both written and spoken

  • Experience in a similar roles or experience within analytic context is valued (not required)

  • Experience with data analysis and modelling software (Tableau, Alteryx) is valued (not required)

  • SQL knowledge is valued (not required)


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Technology Performance AnalystAPPLY NOW

Spain - Mallorca
R-00015776
Full time
Posted 30+ Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

As IT performance analyst, your main activities and responsibilities will be enabling activities and budget optimization management for IT Operations areas across:

•          Performance Measurement

•          Budget and spent measurement.

Day-to-day

Develop and monitor dashboards of key Technology performance indicators (for processes, people, systems) and review team performance indicators providing the teams a complete picture of their activities.

KPI´s: Consistent Technology performance measuring and reporting of SMART KPIs:

IT performance Report (Biweekly)

IT Cloud costs analysis (Weekly)

IT Capex Dashboards

Collaborates closely with technology & product teams to optimize the capitalization ratio for all team’s activities.

Assists tech & prod management staff to identify and resolve problems that would avoid achieving their goals in terms of performance measurement.

Must have

The ideal candidate will have a full range of interpersonal skills to execute specific change actions intended to move the teams forward. In order to do so, the candidate needs to:

  • Experience in handling SQL languages and reporting packages like Tableau
  • Strong mathematical skills to help collect, measure, organize, and analyze data
  • knowledge and skills to turn raw data into information and insight, which can be used to make business decisions
  • Demonstrate area understanding in terms of vision, goals, and activities.
  • Proven analytical capability to establish and identify KPIs
  • Proven strategic ownership, focusing on outcomes, not solutions.
  • Ability to build effective relationships with partners.
  • Strong negotiating and communication skills.
  • Aptitude to manage change.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Major Incident & Problem Management SpecialistAPPLY NOW

Home Based - Spain
R-00015884
Full time
Posted 30+ Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Our Major Incident and Problem Management team ensures platform stability, manages issues, provides status updates internally. They work inside the IT Service Operations organization, interacting heavily with the rest of the platform and product teams detecting, analyzing, and helping to resolve issues promptly.They oversee different recurrent stability meetings to report and track the main issues and actions agreed after an issue and are accountable for post-issue Root Cause Analysis with mitigation actions.

We are looking for a Major Incident Manager with experience in ITIL framework with a good knowledge of the main technologies (cloud, k8s, Grafana, Kibana), problem management, and root cause analysis methodology. We are immersed in a technological transformation becoming a travel-tech company and this role is fundamental to achieving this goal. 

What you will do

  • Monitor and detect problems on the platform and find trends to detect issues proactively. 

  • Communicate the major incidents and manage effectively the coordination of the resolution of those incidents

  • Continuously seek to improve all of the associated processes with inputs from partner teams and internal/external stakeholders

  • Facilitate the problem process in order to investigate the root cause and agree with the teams, on the actions needed in order to prevent other issues or reduce the impact. 

  • Do a follow-up of the tasks agreed.

  • Analyze and suggest monitoring improvements. 

What we are looking for

  • Experience in an Incident Management or Problem Management role

  • Strong technical, logical, analytical, and problem-solving skills. 

  • Maintaining incident logs and processing incident reports for review with upper management 

  • Providing training for technical support teams 

  • Ability to handle and perform in stressful situations

  • Experience in working in a highly distributed, high-transactional-volume working environment

  • Experience in a Scaled Agile organization 

  • Proficiency in Microsoft applications such as Word, PowerPoint, and Excel 

  • Methodical mind 


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Head of Global Labor RelationsAPPLY NOW

Spain - Mallorca
R-00016040
Full time
Posted 30+ Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Purpose of Role

  • Lead the global Employee and Labor Relation function and team.
  • Design labor strategies for implementation of global initiatives, people plans and policies.
  • Support any People Operation and HRBP activity with strategic insights to employee relation matters.
  • Represent the function and company face to work council, unions, inspections, audits and labor authorities.

Accountabilities

  • Leads any employee relation relevant initiatives from a labor perspective.
  • Analyses, designs, plans and pro actively leads the implementation of any people related cases or projects like people transfers, harmonization of employment conditions from a labor perspective.
  • Oversee from a central labor point of view the implementation of such plans, support the HR Business Partners and HR Operations on upcoming issues and prepare recommendations for mitigations.
  • Partners and provides support to HR business partners and where relevant to other senior managers on the execution and implementation of people related matters.
  • Makes recommendations in line with country legislation and business context.
  • Partners with Legal& Compliance and Tax department on the relevant aspects.
  • Ensures workforce issues are escalated and resolved with root cause analysis and corrective action for all levels of employees and management.
  • Makes sure an appropriate mitigation plan and recommendation to HR BPs and other relevant stakeholders (HR Operations functions or Senior Managers) is in place.
  • Reviews where relevant labor and people relevant communications from a legal perspective
  • Resolves disputes, complaints, grieviances, may work with mediators and arbitrators to determine the conditions of new labor agreements or terminations.
  • Leads and manages the relationship with work councils or any other social commitees (H& S committee).
  • Leads and manages any employee relation or labor relevant audit or inspections, represents the Company face to authorities (incl in some countries face to courts or arbitration bodies).
  • Support internal reporting and budgeting, planning on employee relation matters.
  • Leads and manages the network of external lawyers or other related partners for successful collaboration.
  • Lead and develops the labor relation team.

Skills

  • Influencing and Mediation skills with multinational teams, ideally project management skills.
  • Labor legislation, M& A background, sound understanding of cross-country HR Operations.
  • HCM Systems and Excel advanced.
  • Languages English proficient and desirable one other EMEA language.
  • Sound judgment, dealing with sensitive information.
  • Able to work under time pressure and attention to detail.

Experience

  • Essential – HR Legal and international background with at least 5+ years experience, 2 years with team responsibility demonstrated leadership. Proven experience in a law firm with international exposure is a valuable plus.
  • Solid HR operations background with an understanding of core principles of labor relations, SS, and tax-related fields with exposure in EMEA mainly, exposure to Americas and APAC is definitively an asset.
  • Prior M& A exposure to Due Diligence, having led mid-scope TUPE and related people-related projects and implementation with external providers in several countries are appreciated.
  • Proven track record of having managed consultations on an EMEA/global scale.
  • A Labor law degree, preferrably from Spain but any other country is also welcome always when there is a depth understanding of Spanish labor law.
  • Alternatively Graduate and labor relations or Business Administration.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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Head of Tax AmericasAPPLY NOW

Home Based - Florida
R-00016197
Full time
Posted 30+ Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

This role exists to provide a tax advisory and compliance leadership role for all Hotelbeds entities in the Americas (principally, the USA, Canada, Mexico, Brazil, Colombia, Costa Rica, the Dominican Republic & Argentina) region.

  • Leadership of the Americas tax team to ensure the effective and efficient delivery of tax compliance, controls and advisory services in connection with legislation and the Hotelbeds business strategy and objectives. This will be achieved by ensuring the timely and accurate submission of indirect (state, sales and use taxes and GST/VAT) and direct tax (Federal and state tax) returns and associated filings, the timely payment of tax liabilities, tax risk mitigation and management and business advisory.

  • Leadership for tax audit matters raised by tax authorities across the Americas region, particularly in the USA given the different levels (multiple US States and Federal) of authorities. This includes coordination and management of external advisers and recommendations to senior management on how tax matters arising should be handled.

  • To proactively provide direct and indirect tax advice and consultancy to the business, functional teams and senior management to ensure the awareness of tax matters, the mitigation and management of tax risk and tax planning opportunities that may arise due to commercial opportunities. Specific emphasis on Hotelbeds strategic initiatives with large OTAs and big technology groups.

  • It is essential and non-negotiable to ensure that Hotelbeds entities comply with all relevant tax compliance rules, regulations and filing/payment requirements.

  • Leadership of the Americas tax team to ensure the professional development of team members and delivery of objectives.

  • Senior member of the Hotelbeds tax team, providing management of group tax members and supporting/advising the Director of Tax.

Requirements

  • Experience in working with legal documents and interact with the company` s internal attorneys and external counsels. 
  • Ability to work independently and productively.
  • Able to communicate complex tax issues clearly and concisely, in a manner targeted at a wide range of different audiences
  • Proven ability to connect the dots across operating functions
  • Excellent problem-solving skills
  • Team management experience. Team player with excellent coaching, motivation and team member development skills.
  • Strong communication (written and verbal) and interpersonal skills.
  • Strong communication skills with fluency in English. Other European language highly desirable.

Experience

  • + 8 years of experience in a multinational tax environment, Big 4 / Top law firm experience.
  • Travel industry experience highly attractive.
  • Excellent and detailed knowledge of the US Federal and state tax systems and legislation together with high levels of experience of liaising with the tax authorities and similar regulators
  • Detailed experience of working with external tax advisors and delivering practical solutions
  • Working knowledge of other tax systems (Spain and the UK)

Qualifications

  • Undergraduate degree essential
  • Professional accountancy/tax qualification or Master in Taxation essential.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW