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SI - Market Manager

Singapore
R-00020164
Full time
Posted 13 Days Ago

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Accountability 1

  • Ensure the best in the market Availability and Competitiveness

  • Driving SI OM through availability and competitiveness

  • Optimize specifically availability and price competitiveness influencing Hotel Revenue Managers to open availability, adjust rates, add rate plans

  • Identify gaps, opportunities and take necessary optimization actions

  • Proactively engage on a regular basis with hotel/cluster Revenue Manager to highlight and remedy issues as well present & seize opportunities

Accountability 2

  • Drive Producing Hotels Objectives

  • Drive SI OM through availability, rate and inventory

  • Develop SI Only pipeline hotels into new producing hotels (if the chain takes new hotels)

  • Develop non-producing hotels into producing hotels through 360 optimisations

Accountability 3

  • Account Management

  • Use business intelligence and reporting to review hotel performance, competitiveness, availability, performance and KPIs.

  • Develop and maintain and develop hotel Revenue Manager/Cluster relationships

  • Monthly team reviews, provide regional optimisation reports.

  • Develop and maintain the specific knowledge about SI rates for each specific Global/Regional/Local Chains

  • 360 collaborations with internal departments to drive engagement of SI Only hotels including the rest of subregional team with Global/Regional/Local Chains portfolio

Skills:

  • Strong attention to detail and organization skills with the ability to multitask & prioritize.

  • High levels of drive and resilience, comfortable working to targets.

  • Commercial mindset with ability to understand and analyze data/information.

  • Excellent verbal and written communication, including English language.

  • Proficient with Microsoft applications (Microsoft Word, excel).

  • Proven ability to work effectively within a cross-departmental team

  • Tourism industry experience would be an advantage but not essential.

Experience:

  • Prior experience in a similar role focused on hotel commercial & connectivity optimization. On-line Travel agency or Revenue Management background would be an advantage.

Qualifications

  • Tourism or business degree

  • Proficient with Microsoft applications (Microsoft Word, excel).

  • Excellent verbal and written communication, including English language.

  • Internal candidates: advanced knowledge SI Manager, competitiveness dashboard, SI maintainance


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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