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OSC Executive

Spain - Mallorca
Full time
Posted 28 Days Ago

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


The main objective of this role is to support other HBX Group business functions with all elements of high volume data entry processes. This includes the creation, uploading and, continual maintenance of all aspects of hotel contracts, suppliers information and, content information, supporting SI configuration team and SRC if and when required.

This role will involve adhering to set service targets and KPI’s and delivering work of high quality with a strong focus on attention to detail and quality control.

What you will do:

  • Support the development of a high-performing service culture

  • Respond to assigned tasks within the daily workflow and business pipelines.

  • Ensure timely and accurate processing of all work queues.

  • Analyze and interpret incoming hotel contract data with the ability to question the data from an operational and commercial perspective with key stakeholders.

  • Follow established processes and procedures to input the required data onto in-house systems in a consistent and accurate format.

  • Consistently meet or exceed KPIs established for the team, ensuring consistent delivery against quality and productivity standards.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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