Careers at
Hotelbeds
Like what you see? Then check out our current opportunities.
Careers at
Hotelbeds
Like what you see? Then check out our current opportunities.
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
Go to Market Manager - Retail Business will play a crucial role in assisting the Go to Market Director in formulating and implementing the company' s comprehensive Go to Market (GTM) strategy for our retail business.
The responsibilities will encompass shaping a distinctive marketplace presence, reinforcing our standing as a leading travel tech brand. Drawing upon their strategic insight and adept project management abilities, the job holder will collaborate closely with regional teams to optimize the global output of the FTI program and facilitate the seamless integration of FTI into existing business lines. Additionally, the role will involve identifying the needs of in-market teams and actively contributing to their empowerment, ensuring alignment with FTI' s value proposition.
1. GTM Vision and Strategy
Contribute to crafting a compelling vision for the distinctive marketplace positioning of the retail business.
Collaborate in evolving the overarching FTI GTM strategy, ensuring seamless translation into regional GTM strategies and actionable plans by working closely with the Go to Market Director and regional counterparts.
Partner with relevant HBX functions for internal alignment and efficient execution of the FTI GTM strategy for retail business.
2. Strategy Execution
Contribute to the efficient management of the GTM Product Catalogue and GTM Project plan in collaboration with the Go to Market team and other stakeholders in the organisation
Oversee the definition of the specific tactics and action plans to achieve the strategy' s objectives, encompassing product launches, market expansion, and channel development within the retail business of the company
Manage collaboration with cross-functional teams to ensure smooth execution of the retail part of the strategy, fostering internal alignment and enhancing customer value
Develop monitoring tools to enhance the implementation of the FTI strategy, with a focus on aspects that matter to customers, including acceptance rates, transaction costs, and fraud prevention measures, all aimed at optimizing sales value
Own the monitoring of the strategy implementation for the retail business within each region through regular reporting and performance measurement
Identify potential roadblocks, develop solutions and proactively flag challenges to the Go to Market Director to maintain the course of successful execution
Continuously evaluate the effectiveness of the overall FTI GTM strategy, the retail strategy and the regional GTM strategies, make necessary recommendations to optimize their impact
Act as a catalyst for change, promoting agility and responsiveness to market dynamics
3. Sales Leadership
Oversee sales methodology to increase commercial efficiency of the FTI program within the retail business
Contribute to the financial metrics growth for the FTI program
4. Integrating FTI into Existing Business Lines
Identify the existing needs for FTI solutions within the retail business
Validate and refine marketable FTI solutions to meet client needs and seamlessly integrate them within our existing retail business lines.
5. Organization Upskilling for FTI Value Proposition
Jointly with the regional Go to Market Managers identify the specific requirements for selling FTI products to existing and new customers across all retail HBX channels
Contribute to the creation of a comprehensive training program for in-market teams to leverage existing sales resources for FTI products
Skills
Process-, detail-, and quality-oriented: adept at finding structure in the abstract to enhance understanding, balancing details with the big picture, and consistently delivering high-quality work for internal customers
Understanding of technology underlying FTI business models
Ability to map transaction journey and economics from a multi-stakeholder perspective
Design and deployment of GTM sales program
Multi-country product and platform management
Manage trade off between acceptance, risk (fraud) and cost in deploying products in market
Cross-functional and market project management
Effective in communicating vision, strategy, and new commercial ideas both internally and to clients
Proficient in executing business initiatives
Proven self-starter with record of success in team-oriented environment
Ability to influence internal and external stakeholders across markets and divisions
A proven attitude for learning technical terms and developing an understanding of complex technical products
High level of energy, drive, enthusiasm, initiative, and commitment
Bachelor’s degree minimum
Fluency in English
Experience
A demonstrated track record of working for multinational or regional FTI provider(s)
Proven success and career growth in a B2B commercial role
Demonstrated expertise in managing challenging projects
Proven experience in executing multifaceted business strategies, including defining tactical plans, fostering cross-functional collaboration, monitoring performance, and adapting to market dynamics
Experience in developing FTI and platform-based products for entry into new markets
Experience in new product deployment and GTM planning
Prior experience in a similar role focused on hotel commercial & connectivity optimization will be considered an advantage
Management, Economics, Business Administration, IT or similar degree
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.