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Hotelbeds

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93 jobs found
Senior Performance Analyst
Spain - Mallorca
Posted 13 Days Ago
R-00015152

Competitiveness Senior Analyst
Spain - Mallorca
Posted 13 Days Ago
R-00015229

Margin Controlling Senior Analyst
Florida - Orlando
Posted 13 Days Ago
R-00015268

Revenue Management Senior Analyst APAC
Singapore
Posted 12 Days Ago
R-00015269

Senior Data Warehousing Modeller
Spain - Mallorca
Posted 13 Days Ago
R-00015267

Strategy Intern
Home Based - Spain
Posted 13 Days Ago
R-00015476

People Hub Manager
Florida - Orlando
Posted 13 Days Ago
R-00015745

Contents agent - Native French speaker
Spain - Mallorca
Posted 13 Days Ago
R-00015794

Commercial Planning & Performance Analyst
Spain - Mallorca
Posted 13 Days Ago
R-00015889

Hotel Partnership Programs Manager
Spain - Mallorca
Posted 13 Days Ago
R-00015861

Senior Performance AnalystAPPLY NOW

Spain - Mallorca
R-00015152
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

This role sits in the Central Strategy & Performance team within the Finance Department, focused on analyzing the financial performance of the different business units. This function acts as the analytical engine of the company to provide insights and support business decision making to Senior Management

Accountabilities

  • Elaborate deviation and profitability analysis (by business unit, channel, customer) identifying financial improvement areas to increase the profitability of the company

  • Develop and prepare Business Unit Budget and Forecasts

  • Identify over and underperforming areas, understanding the reasons, suggesting potential solutions, and evaluate the impact of the issue on financials in future months

  • Elaborate key presentations and associated analysis to support Top Management and Board Requirements

  • Build financial models, KPIs, Dashboards and provide analytical support to business initiatives

Candidate Profile

  • 5+ years of relevant experience in consulting, audit or Financial Planning and Analysis in a multinational environment

  • Ability to oversee and manage the continued development of budgeting, financial forecasting and modeling tools

  • Ability to understand financial and related operational data, synthesize results and make actionable recommendations regarding decision making.

  • Demonstrated ability to accurately model the financial aspects and outcomes of business issues.

  • A good understanding of HFM and BI tools is a plus

  • Advanced Excel & Power Point skills required

  • Fluent in English.

  • Ability to work with employees at all levels especially with Senior Stakeholder Management

  • Strong analytical and problem solving skills required.

  • Strong written communication skills to synthetize messages for top management reports

  • Personal sense of urgency in order to prioritize workload.

  • Ability to work in a team and independently with little supervision required as well as the ability to delegate tasks


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Competitiveness Senior AnalystAPPLY NOW

Spain - Mallorca
R-00015229
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

AT A GLANCE.
 

Join our global and multicultural Competitive Intelligence team. We are looking for a highly-motivated, results-oriented individual with a hands-on mentality to join our team. The Competitive Intelligence Analyst will be responsible for communicating with key selected stakeholders within the company as well as for developing reports and tools to understand the key drivers of the competitive product.


KEY RESPONSIBILITIES.


• Analyze market price information to detect opportunities and threats, fully understanding our competitive positioning, understanding competitors’ behavior and detecting trends.
• Gain knowledge and understanding of Hotelbeds destinations and main competitive players to improve on the quality of the job delivered.

• Provides regular competitiveness analysis to key stakeholders.

• Liaise with other areas of the organization at all levels to optimize the department output.

• Develop new reports and tools to support the development of the competitiveness function within the company.

• Provide training and support in the launch of new initiatives.


CANDIDATE PROFILE.

• University degree in a relevant area of Business Administration, Economics, Engineering, Mathematics, Statistics or similar.

• Full proficiency in English is a must.

• One to three years of experience.

• Experience in analytical roles, preferably in a multinational company and with some exposure across different geographies is a plus.

• Experience in the travel industry is a plus.

• Comfortable working with large and different datasets.
• Exceptional analytical, planning and organizational skills.
• Strong attention to detail.
• Good communication and commercial skills, able to communicate effectively with people at different levels inside the organization.
• Ability to deliver on time and work under pressure.

• Creative and critical thinking.
• Advanced computer literacy: Excel, PowerPoint, SQL and Tableau.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Margin Controlling Senior AnalystAPPLY NOW

Florida - Orlando
R-00015268
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

The Margin Controller Analyst is responsible for monitoring and optimizing the mark up for Hotelbeds and Bedsonline customers.

The Commercial Intelligence & Data Analytics function is responsible for (i) managing business data models and tools, (ii) deciding and implementing pricing and revenue management, (iii) tracking product competitiveness against key competitors and (iv) setting ambitions on and measuring business performance (budgeting and trading).

The second responsibility sits within the Margin Controlling function with the objective to maintain and grow the business´ profitability.

Accountabilities:

  • Finetune the approach to manage the supplier/client mark up.

  • Propose improvements to the existing process, including standardization, tools and guidelines

  • Monitor & report the evolution of the client margin and performance

  • Coordinate, approve and track campaigns negotiated with clients

  • Apply actions in back office and evaluate actions´ impact

Requirements:

Essential:

  • Higher education, Master level in Economics or Engineering

  • Attention to detail

  • Commercial acumen

  • Communication Skills

Desirable:

  • Previous industry experience

  • Expertise in data management and BI tools

  • Intermediate data modelling skills

  • Advanced capacity to communicate with internal stakeholders

  • Advanced analytical capabilities

  • Strong time management skills


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Revenue Management Senior Analyst APACAPPLY NOW

Singapore
R-00015269
Full time
Posted 12 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

The Revenue Management Senior Analyst is responsible for:

  • Monitoring the profitability of the assigned region and performance against profitability KPIs
  • Support the Regional Director in identifying margin opportunities, and propose mitigation actions in case of deviation vs budget in the region
  • Review and implement the pricing actions requested for the clients of the assigned portfolio by the Sales teams
  • Monitor the performance and competitiveness of the hotel portfolio of the assigned region, control the output of the pricing optimization algorithms and evaluate the adjustments proposed by the local sourcing team
  • Liaise with the contract managers, yield managers and GD specialists to address any risk and opportunity in the risk hotel portfolio and competitiveness of the hotels in the portfolio and taking the margin actions needed to optimize the hotel revenue.

Accountabilities

  • Ensures the achievement of the region’s Operating Margin and OM% targets by capturing revenue and margin maximization opportunities
  • Helps gaining efficiencies when taking coordinated actions with commercial teams to connect supply and demand.
  • Ensure the delivery of the Operating Margin levels company has set for the Risk hotel portfolio by leveraging the preferential commercial conditions that have been negotiated and flagging any deviations vs these negotiated conditions
  • Ensures regular communication with key stakeholders to discuss market dynamics at regional/local level and understand partners needs.
  • Ensure constant alignment with the central pricing team on overall pricing approach and optimization algorithms

Requirements

  • Bachelor or Master level in Economics, Business Administration or Finance
  • Achieving consistent quality whilst showing flexibility in a dynamic environment
  • Previous industry experience. B2B pricing experience a plus
  • Interpersonal skills with high quality written and verbal communication skills
  • Excellent analytical and conceptual skills
  • Appreciation of risk management
  • Intermediate data modelling skills (SQL)
  • Fluency in data visualization tools (eg Tableau)


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Senior Data Warehousing ModellerAPPLY NOW

Spain - Mallorca
R-00015267
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Join our expanding BI team, working with some of the most advanced BI technologies, and take on new challenges to support strategic projects focused on data. We have a roadmap of new products to support our clients and hotels in recovery. You will experience real responsibility from day 1, working as part of our global teams, and benefit from working with some great data sets that we have already developed via our cloud data platform.

You will be responsible for managing our master data set, developing models, and troubleshooting data issues.

Responsibilities:

  • Managing master data, including creation, updates, and deletion.

  • Managing users and user roles.

  • Provide quality assurance of imported data, working with quality assurance analysts if necessary.

  • Commissioning and decommissioning of data sets.

  • Processing confidential data and information according to guidelines.

  • Helping develop reports and analysis.

  • Managing and designing the reporting environment, including data sources, security, and metadata.

  • Supporting the data warehouse in identifying and revising reporting requirements.

  • Supporting initiatives for data integrity and normalization.

  • Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.

  • Generating reports from single or multiple systems.

  • Troubleshooting the reporting database environment and reports.

  • Evaluating changes and updates to source production systems.

  • Training end-users on new reports and dashboards.

  • Providing technical expertise in data storage structures, data mining, and data cleansing.

Requirements:

  • Extensive experience with SQL, data modeling architectures, data warehouses, and ELT.

  • Ability to analyze existing tools and databases and provide software solution recommendations.

  • High-level experience in methodologies and processes for managing large-scale databases.

  • Demonstrated experience in handling large data sets and relational databases.

  • Understanding of addressing and metadata standards.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Strategy InternAPPLY NOW

Home Based - Spain
R-00015476
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

We are looking for Strategy Intern who will support the Strategy team to drive the definition & implementation of the Company strategy in the short, mid and long term through rigorous and deep analysis that facilitates decision making in order to ensure rapid and profitable growth.

Accountabilities:

  • Support the Strategy team in the annual Strategic Planning Process, both at the HB level (Corporate) and Business Unit level

  • Perform regular market & competitive landscape analysis

  • Support the Strategy team in the development of strategic projects & initiatives

  • Help develop presentations with conceptual and/or quantitative analysis that facilitate top management decision making

  • Participate in key projects with high impact for HB

  • Limited interaction with key stakeholders of the business

  • Support projects with tight deadlines and high levels of pressure

  • Support the delivery of high-level quality work

  • Summarize and first analysis of abstract information

Skills:

  • Curious, proactive, diligent & can-do attitude with proven problem-solving skills

  • Excellent inter-personal communication skills

  • Ability to meet tight deadlines and handle multiple tasks

  • Ability to work with uncertainty and limited information

  • Ability to abstract information from disparate sources and clearly state and synthesize it

  • Fully proficient in English (Spanish optional)

  • Advanced Power Point skills required

  • Strong excel & modelling skills required  

  • Analytical and Data visualization (Tableau) skills required (SQL skills optional)

  • Degree in Finance, Business administration & engineering degree or equivalent qualification


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
People Hub ManagerAPPLY NOW

Florida - Orlando
R-00015745
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Do you have a business-focused hands-on approach that can translate strategies into human resources capabilities ensuring a great employee experience across the full employee life cycle?

As the People Hub Manager for Americas, you will act as a strategic local/regional business partner and trusted advisor to a Cluster of Countries that are part of the assigned region. You will have a line with the Global People Operations Director and manage a team of people advisors to support in the execution of the people agenda and delivering the employee life cycle operational excellence.

Using data to obtain insights, you will implement, advise and coach local business leaders on matters related to local expertise to HR policies, employee relations, employee engagement, talent management and development, leadership development, performance management, retention, compliance program, grievance handling, etc. and ensure that local activities are aligned to the global people agenda and operating model.

You will be implementing innovative programs that improve business results!

Major Accountabilities:

Lead the team of People Advisors to:

  • Acts as a first-line HR partner to managers & employees ensuring they are informed, engaged, and proficient in the use of tools, systems, processes, and policies.
  • Supports the HR service delivery model in the geographical cluster by collaborating with other HRBPs, HR Centers of Expertise (COE), and People Operations to deliver common and consistent end-to-end services supporting the employee' s entire life cycle.
  • Identify country-specific employee needs and work with Global HRBPs for each vertical (Global Functions) to drive employee engagement programs and escalate issues for systemic solutions in partnership with the broader HR team.

Advise Management and Global HR teams on local best practices and labor laws.

  • Supports annual HR programs such as performance reviews, promotions, compensation planning, employee data cleansing, HR audits within their remit.
  • Advocates actively to the teams locally on Corporate Social Responsibility and Culture Hero Initiatives.
  • Implements local change management initiatives, supporting and coaching leaders and employees during the process of change.
  • Manages and mitigates employee relations issues and grievances in partnership with line managers on a local level with support from Global Employee Relations, Legal and Compliance functions,

Regional People Operations - BAU

  • Responsible to oversee all HR operational aspects for service delivery as per service catalog from the region to HR colleagues and business.
  • Is responsible for the delivery of any relevant People Ops reporting from a regional perspective. Where relevant compile data and reports for global reporting. Contributes to the maintenance and audit of any HR systems including data quality (consistency of data in both Workday & local Payrolls), taking ownership to ensure organizational and individual data is accurate and updated in a timely manner.
  • Acts as main regional contact and coordination point related to relevant external providers, and audits (internal and external) representing the region.

Change Management to regional People Operation Function / Projects

  • Champions and coordinates any global People Operations initiatives to implement throughout the region. Contributes to the continuous improvement of global policies / T& Cs with an eye on local and regional requirements. Is expected to challenge any risks or mismatch of policy alignment or relevant legal updates to Labor Relations/HR Process Specialist.
  • Supports the regional improvement/adaption of the global People Operations operating model. Supports the global teams to analyze and map regional/country processes, SOPs (standard operating procedures), proactively inputs to the improvement of end-to-end processes for the region, and coordinates its regional roll-out plans.
  • Champions the rollout of a new case management system across the region from an HR user and employee experience perspective, actively contributing to the development of relevant systems interfaces, piloting, testing scripts, and processes to support business needs. Advises, guides, and coaches HR stakeholders and Managers/ employees where relevant through Ops teams about functionality and associated processes.

Candidate profile

- University degree.

- HRBP and HR Operations knowledge and skills (advantageous to have formal education in Human Resources).

- 5 - 7 years experience in Generalist HR roles, ideally in similar sectors and with exposure to shared service model or strongly standardized Operations model

- HR leadership and people development experience required.

- Proficient in both English and Spanish language. Portuguese desirable.

- Knowledge of Compensation and Benefits (exposure with a focus on North America overseeing benefits administration)

- Knowledge of Labour Laws, payroll practices, and Employee culture in both North and South America. Deep knowledge of employee relation practices in North America.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Contents agent - Native French speakerAPPLY NOW

Spain - Mallorca
R-00015794
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

This role is responsible for ensuring that the company portfolio fulfills the content’s policy established by the Contents Manager in alignment with the strategic and sales teams. Also, to review, translate to his/her native language and write commercial texts based on the general content provided by our suppliers.

What you will do:

  • Make sure new products go live with the minimum standards set by the internal style guide by checking texts, the internal structure of the product, and the quality of the images.
  • Have a “think big” mentality by being proactive in possible complaints avoidance (checking content with suppliers and Sourcing), improve content structure (checking modalities and services with loading teams).
  • Follow the established weekly, quarterly, etc… plans of equivalence between voucher and web information and also destination revisions.
  •  Reach the required targets regarding voucher and factsheet translations and keep the T2M in the settings agreed for validation (new products) and modifications.

What we expect from you:

  • High written communication skills
  • Ability to adapt to changes
  • Attention to detail
  • Minimum of 3 years at content management, translation in similar and/or related businesses
  • Previous experience in Operations or B2B/B2C tourism, ancillaries, or hospitality business.
  • Basic UX knowledge
  • Graduate in Journalism, Marketing, Tourism, or related business. Basic knowledge of Salesforce & Atlas
  • Specific Customer service industry knowledge and experience in Content management systems

Required languages:

  • Native French and fluent in English.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Commercial Planning & Performance AnalystAPPLY NOW

Spain - Mallorca
R-00015889
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

We are looking for Commercial Planning & Performance Analyst who will support the Manager in and co-lead the delivery of reliable business insights by providing the Leadership team with recurring and ad-hoc data analysis and reports.

The role of the P& P Analyst is to support the Senior Analyst or Manager to deliver reliable business insights by providing the Leadership team and Project Managers with recurring and ad-hoc data analysis and reports. 
He should be familiar with Sourcing organization and data, to be able to both report performance in a structured manner as well as develop analytical models to facilitate decision making.


To do so, the P& P Analyst will work hand in hand with different stakeholders (such as the Project Management team, Data & Analytics team, Sourcing team, etc.) to ensure general delivery.

In this role you will be involved in complex end-to-end projects or initiatives, ensuring high quality of output in a timely manner. This involves working very closely with Sourcing teams to design, launch, report and track success of the specific initiatives.

Main responsibilities

  • Provide the organization with accurate and robust reporting to track performance from a Sourcing perspective and throughout the different management levels

  • Develop analytical models to assist the strategic and tactical decision-making processes related to Sourcing incentives, sizing, organization, etc.

  • Co-lead specific projects or initiatives that impact directly the Sourcing teams, by supporting the full project life cycle from conceptual work to implementation and tracking

  • Support the creation of compelling presentations to present strategic and tactical recommendations, communicate progress, enhance discussions and facilitate decision-making processes

  • Work together with regional Sourcing teams to analyze and understand performance related to the initiative, and develop related action plans moving forward

  • Leverage technology (Tableau, Salesforce, Snowflake) to drive automation, consistency and continuous improvement on the company’s reporting and analysis requirements

  • Ensure data and reporting requirements are met by liaising with Data Analytics team and Project Management teams

  • Establish trust and collaborative working relationships with internal stakeholders, developing a strong network of contacts throughout the business and gaining the support of key players

Candidate profile

  • Excellent analytical, numerical and presentation skills able to interpret, summarize and present complex data sets from multiple sources clearly and succinctly strong attention to detail

  • Methodical and organized mindset

  • Proactive attitude, able to take initiative to propose and lead individual pieces of work or solve problems with minimal supervision when needed

  • Strong drive, capacity to push and make things happen while engaging with relevant key stakeholders

  • Team spirit and attitude, comfortable working in multiple initiatives simultaneously

  • Ability to build strong working relationships, create networks and influence proactive in engaging with the business

  • SQL and Tableau knowledge

  • Excel and Powerpoint knowledge

  • Very good English skills, both written and spoken


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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Hotel Partnership Programs ManagerAPPLY NOW

Spain - Mallorca
R-00015861
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

THE OPPORTUNITY

We are looking to incorporate a Hotel Partnership Programs & Loyalty Manager to the team. This role will be hybrid and based in our Palma Head Office, the candidate will join an innovative and global team that is responsible to drive ROI and automation in our partnership marketing solutions and differentiated exposure strategy for our Hotel Partners.


PRIMARY PURPOSE OF THE POSITION
We are looking for a multidisciplinary digital profile to coordinate the delivery of sponsored promotional campaigns taking them one step further by also offering them as a reward to change hoteliers’ behavior. The successful candidate will be a born multitasker able to handle the implementation of multiple campaigns simultaneously, liaising with different stakeholders simultaneously, while defining and developing our products/solutions portfolio.


We are seeking a creative, proactive, organized and eager-to-learn person with a sound knowledge of the travel industry and preferably accommodation wholesale experience to be able not to only delivery successful campaigns for chains and hotel partners but also play an instrumental role on the re-shaping of the products/solutions on offer aligning with current market trends while developing a loyalty scheme that is nurtured by this products.


The successful candidate will have the ability and experience in working with multiple stakeholders at various levels of influence. Will need to be highly organized, a lateral thinker, a multi-tasker and a strong communicator with great verbal and written skills, with a high level of attention to detail. This is an exciting opportunity for someone who thrives on challenges, is a strategic thinker who loves executing groundbreaking campaigns that deliver both strong sales and financial results. A positive, can-do attitude with the ability to manage multiple priorities and engage at all levels of the organization is essential. 


This varied, exciting and hands-on role will give the successful candidate the opportunity to be involved in the overall partnership solutions portfolio cycle, from the development of the product to implementation, campaign reporting, analysis of overall products on offer and linkage with a rewards/loyalty scheme. 


If successful in the selection process, you will work closely within the wider Customer Experience, Sourcing and Marketing teams, as well as with the Product Management community and Wholesale and Retail sales teams in developing fully integrated, win-win commercial campaigns to maximize these partnerships and hence strengthening the profile for both parties and driving incremental revenue.

RESPONSIBILITIES

  • Support and coordinate a team of two to successfully deliver the partnership programmes and external resources for ad hoc projects.
  • Propose, define and manage opportunities for major international hotel chains, independent hotels and other suppliers as well as work with key internal stakeholders to deliver the contracted campaigns.
  • Develop and implement a rewards/loyalty scheme for hoteliers linked to the partnership products on offer.
  • Ensure timely delivery of multi-media rich digital brochures
  • Interact with stakeholders to facilitate the partnership promotional activation.
  • Relationship building with internal teams, suppliers and international client partners.
  • Attend regular internal meetings and sporadically external industry events.
  • Creation and development of Hotelbeds’ Partnership Marketing programs.
  • Account Management and ownership of campaign implementation.
  • Collaborate with Content & Creative team to produce high-performing campaign assets.
  • Collaborate with Sales, Sourcing, Product Management and Commercial Strategy teams to ensure targets of KPI' s are met.
  • Identify and develop new sponsorship/ partnership opportunities.
  • Development and implementation of training programme of our partnership portfolio so the sales workforce can easily present its benefits to the partners.
  • Create and maintain a Partnership Marketing calendar in line with wider marketing plans, in coordination with Marketing area.
  • Produce end of campaign reports that prove ROI for our clients.
  • Support sourcing teams on proposal building to ensure the right opportunities are being offered to our partners.
  • Be on top of industry trends - both in the accommodation wholesale, hotel and travel distribution industries.

ESSENTIAL SKILLS

  • At least 5 years’ experience in a Partnership Marketing/ Loyalty role
  • Team management skills
  • Experience delivering multi-media rich digital magazines/ brochures
  • Writing and copy-editing experience
  • Ability to communicate and work well with others
  • Strong computer and organizational skills
  • Ability to handle multiple tasks and meet deadlines
  • Exceptional attention to detail and project/campaign management skills
  • Strong written and verbal communication skills
  • Hands on Experience with MS Office including advance Excel skills
  • Knowledge of google analytics
  • Fluent both written and spoken English is a must
  • Highly professional work ethic
  • A genuine interest and experience in the hotel and accommodation industry (Travel industry)
  • Excellent presentation skills
  • Solution focused
  • Negotiation skills are key to this role
  • Proficient in digital customer engagement platforms (ideally Marketo), Content Management Systems (ideally Drupal) and CRMs (ideally Salesforce).
  • Experience in multichannel campaigns (including e-mail, social media, web, webinars, mobile etc.)

OTHER DESIRED SKILLS

  • Working knowledge of social media applications such as Facebook and Twitter
  • Other languages will be advantageous.
  • Experience in working with content syndication tools and social media platforms would be an advantage
  • Agency management experience or working within an agency environment managing multiple clients desirable
  • Basic technical knowledge of HTML and web publishing


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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APPLY NOW