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Hotelbeds

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147 jobs found
Major Incident & Problem Management Specialist
Home Based - Spain
Posted 30+ Days Ago
R-00016901

Engineer
Spain - Mallorca
Posted 30+ Days Ago
R-00016959

Incident Communication Specialist
Spain - Valencia
Posted 30+ Days Ago
R-00016933

Incident Communication Specialist
Spain - Valencia
Posted 30+ Days Ago
R-00016932

Incident Communication Specialist
Spain - Valencia
Posted 30+ Days Ago
R-00016934

Project Manager
Home Based - Spain
Posted 30+ Days Ago
R-00016977

Senior Network Expert
Spain - Mallorca
Posted 30+ Days Ago
R-00017339

Security Manager
Valencia
Posted 30+ Days Ago
R-00017340

Product Engineering Support
Spain - Mallorca
Posted 30+ Days Ago
R-00015886

Solution Architect
Spain - Valencia
Posted 30+ Days Ago
R-00016579

Major Incident & Problem Management SpecialistAPPLY NOW

Home Based - Spain
R-00016901
Full time
Posted 30+ Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Our Major Incident and Problem Management team ensures platform stability, manages issues, provides status updates internally. They work inside the IT Service Operations organization, interacting heavily with the rest of the platform and product teams detecting, analyzing, and helping to resolve issues promptly.They oversee different recurrent stability meetings to report and track the main issues and actions agreed after an issue and are accountable for post-issue Root Cause Analysis with mitigation actions.

We are looking for a Major Incident Manager with experience in ITIL framework with a good knowledge of the main technologies (cloud, k8s, Grafana, Kibana), problem management, and root cause analysis methodology. We are immersed in a technological transformation becoming a travel-tech company and this role is fundamental to achieving this goal. 

What you will do

  • Monitor and detect problems on the platform and find trends to detect issues proactively. 

  • Communicate the major incidents and manage effectively the coordination of the resolution of those incidents

  • Continuously seek to improve all of the associated processes with inputs from partner teams and internal/external stakeholders

  • Facilitate the problem process in order to investigate the root cause and agree with the teams, on the actions needed in order to prevent other issues or reduce the impact. 

  • Do a follow-up of the tasks agreed.

  • Analyze and suggest monitoring improvements. 

What we are looking for

  • Experience in an Incident Management or Problem Management role

  • Strong technical, logical, analytical, and problem-solving skills. 

  • Maintaining incident logs and processing incident reports for review with upper management 

  • Providing training for technical support teams 

  • Ability to handle and perform in stressful situations

  • Experience in working in a highly distributed, high-transactional-volume working environment

  • Experience in a Scaled Agile organization 

  • Proficiency in Microsoft applications such as Word, PowerPoint, and Excel 

  • Methodical mind 


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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APPLY NOW
EngineerAPPLY NOW

Spain - Mallorca
R-00016959
Full time
Posted 30+ Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

We are looking for an experienced Engineer to workin a high level of infrastructure and delivery automation environment and in a product-oriented organization as well. His/her principal purpose is to provide the product delivery teams of autonomy and independence to manage the entire life cycle of its services.

Our platform is based on a series of enterprise licensed tools, among which we can highlight: Cloudbees CI, Artifactory, XRay, SonarQube, ArgoCD.... all of them deployed in GCP, managed with Helm through ArgoCD. You don' t have to be an expert in all of them, but you need to be familiar with some of them, have knowledge of some cloud provider, and be proficient in the use of docker and kubernetes. Also, automation and infrastructure as code are something common for you.

What you’ll do:

  • You will help us create and evolve the best CI/CD platform for our teams, and you will do it in peering with delivery engineering team using agile methodology.

  • You will be part of the decision making process like any other member of the team.

  • Evangelize the delivery product teams in the DevOps methodology and the IT Operations vision.

  • Develop infrastructure automation needed to support the evolution of the applications in order to achieve business goals

  • Optimize the platform by implementing new tools.

  • Support development teams in operational responsibilities in the path to production.

  • Learn about and gather new technologies and related tools to introduce to the company in order to grow the agile development environment.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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APPLY NOW
Incident Communication SpecialistAPPLY NOW

Spain - Valencia
R-00016933
Full time
Posted 30+ Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

The NOC team support our business operations by processing more than 50.000 requests per second with answers provided in less than 1 second.
Our NOC team works focuses on 24x7 monitoring, detecting and reporting any issues that could affect platform stability, managing technically the main issues fixing them, coordinating the teams and communicating the issue status across the company. The company is immersed in a technological transformation becoming a travel-tech company and this role is fundamental to achieve this goal. 
 

What you’ll do

  • Provide level 1 support for the different systems and services.

  • Monitor all Hotelbeds systems.

  • Prioritize and address events detected by monitoring systems.

  • Adhere to documented procedures to resolve issues.

  • Create documentation for common issues and resolutions.

  • Manage issues scalation and communication details.

  • Recommend technical improvements and needs on the platform.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Incident Communication SpecialistAPPLY NOW

Spain - Valencia
R-00016932
Full time
Posted 30+ Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

The NOC team support our business operations by processing more than 50.000 requests per second with answers provided in less than 1 second.
Our NOC team works focuses on 24x7 monitoring, detecting and reporting any issues that could affect platform stability, managing technically the main issues fixing them, coordinating the teams and communicating the issue status across the company. The company is immersed in a technological transformation becoming a travel-tech company and this role is fundamental to achieve this goal. 
 

What you’ll do

  • Provide level 1 support for the different systems and services.

  • Monitor all Hotelbeds systems.

  • Prioritize and address events detected by monitoring systems.

  • Adhere to documented procedures to resolve issues.

  • Create documentation for common issues and resolutions.

  • Manage issues scalation and communication details.

  • Recommend technical improvements and needs on the platform.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Incident Communication SpecialistAPPLY NOW

Spain - Valencia
R-00016934
Full time
Posted 30+ Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

The NOC team support our business operations by processing more than 50.000 requests per second with answers provided in less than 1 second.
Our NOC team works focuses on 24x7 monitoring, detecting and reporting any issues that could affect platform stability, managing technically the main issues fixing them, coordinating the teams and communicating the issue status across the company. The company is immersed in a technological transformation becoming a travel-tech company and this role is fundamental to achieve this goal. 
 

What you’ll do

  • Provide level 1 support for the different systems and services.

  • Monitor all Hotelbeds systems.

  • Prioritize and address events detected by monitoring systems.

  • Adhere to documented procedures to resolve issues.

  • Create documentation for common issues and resolutions.

  • Manage issues scalation and communication details.

  • Recommend technical improvements and needs on the platform.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Project ManagerAPPLY NOW

Home Based - Spain
R-00016977
Full time
Posted 30+ Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Job description

Programme Manager

Purpose:

Initiate, conduct, oversee and control on a daily basis the successful delivery of the (programs of) Agile projects in all aspects (OKRs, team, planning) ensuring that the strategic results are achieved in the most efficient way.

Accountabilities:

  • Initiate, manage and oversee delivery of large scale, complex and/or company strategic (programs of) Agile projects.
  • Ensure on a daily basis that the assigned initiatives objectives (OKRs) and/or Business Case (BC) are met and that the initiatives are delivered successfully.
  • Manage stakeholder expectations on all management levels, coordinate escalations and facilitate decision making if required.
  • Lead the Agile teams and external third parties within the initiative context.
  • Provide appropriate communications to all stakeholders.
  • Manage risks, dependencies, and changes within and towards other initiatives, programmes or areas (Product Domains).

Challenges:

  • Define, control, manage, influence, strategic objectives towards internal and external stakeholders (Technology, Product, Business, Finance, Procurement, Third party suppliers).
  • Manage stakeholder´s conflicts of interests.
  • Execute and control strategic initiatives in a period of structural and functional transformation.

KPI´s:

# Managed, reported, and executed (programs of) Technology and Product initiatives. # Reported stakeholders.

Key Interfaces:

  • CTPO
  • Technology (Architecture & IT Operations)
  • Corporate IT & Security
  • Operations & Finance Product Domain
  • Services Product Domain
  • Clients Product Domain
  • Delivery (Development & QA)
  • Programmes, Practices & Agility
  • Finance Performance
  • Global Procurement
  • Legal & Compliance
  • Beyond the Bed


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Senior Network ExpertAPPLY NOW

Spain - Mallorca
R-00017339
Full time
Posted 30+ Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Job Description

Senior network Expert

3rd level support Engineer with at least 5 years experience. 

To setup, monitor and maintain the corporate network of the organization

To maintain an inventory of hardware and software equipment that would be require for the network

To oversee the installation of network in new office and other areas of the company

To review and test the systems and suggest network improvement

Be a part of global technology projects, to plan, design and implement.

Hands-on experience working with:

  • Firewalls from varies vendors ( FortiGate - advantage ) ,
  • Juniper Switches
  • MPLS
  • Site to Site VPN

Hands on experience in all or some of the following: Bluecoat,  SSL VPN , Aruba AP, NAC, Riverbed

Certification CCNA/CCSA/CCSE or similar - Advantage 


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Security ManagerAPPLY NOW

Valencia
R-00017340
Full time
Posted 30+ Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

We are looking for Head of Security to join our Technology Team at Hotelbeds. In this role you are responsible for establishing Information Security Operational Procedures, management of Information Security incident response and accountable of all the functional and technical decisions about their security scope.

Responsibilities:

  • Create and manage the development, implementation and maintenance of the HBG IT Security Technology

  • Provide operational management of the Information Security, and assume overall, monitoring, and technical implementation

  • Define technical  security requirements, improvements and Identify security threats

  • Manage security measures to protect organization’s data, systems and networks

  • Lead the Security and Network Corporate Team

Technical Skills:

  • Network Expert: Fortinet systems , FW , EMS , WIfi

  • MS Security Tools: O365

  • Cisco Full pro folio ( FireAMP, Umberlla DNS, Cisco Nexus)

  • Secure architecture knowledge

  • Knowledge of common information security management frameworks and regulations like GDPR PCI/DSS

  • Experience in Data Lost Prevention, ClearPass functionalities

  • Experience in ClearPass deployments

  • Hacking & Penetration test experience including intsights / Darknet


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Product Engineering SupportAPPLY NOW

Spain - Mallorca
R-00015886
Full time
Posted 30+ Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

You will analyze and resolve business incidents finding the fastest and most efficient way, assessing the criticality to support the prioritization process, facilitating the development’s team delivery. You will be work with our product and development teams to fix when possible, the issues or to send the issue to the development team with as much information provided as possible.

Key responsibilities include.

  • Ticket and incident management. Diagnosis / analysis and resolution (non complex technical incidents).

  • Ticket identification / prioritization. Identify business impact / priority analysis.

  • Incidents replication / logs search, etc.

  • Documentation generation related to incidents (knowledge base)

  • Testing and certification of incidents resolved by development team.

  • Participate actively in Agile ceremonies providing feedback and suggesting improvement proposals.

You will bring.

  • Knowledge and experience in APIs/Web Portals incidents replication

  • Basic knowledge in technologies as SQL, Java, JSON, XML…

  • Experience in L1 or L2 support level, including incidents analysis

  • Experience with monitoring tools (basic knowledge-user level): Grafana, ELK, Nagios…

  • Strong written and verbal communication skills in both English and Spanish.

  • Good communication and influencing skills.

  • Strong logical, analytical and problem-solving skills.

The successful candidate will form part of a talented and motivated team of IT professionals focusing on evolving and maintaining the solution for our product requirements and technology challenges on an ongoing basis. The company is immersed in a technological transformation becoming a travel-tech company and this role is fundamental to achieve this goal.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Solution ArchitectAPPLY NOW

Spain - Valencia
R-00016579
Full time
Posted 30+ Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

SOLUTION ARCHITECT JOB DESCRIPTION

The Job

We are looking for Solution Architects to join our team, working within our agile teams focusing on design, impact analysis and outcome of our solutions.

Our Solution Architects interface heavily with our Enterprise Architects protecting outcome and estimates and adhering and contributing to the overall agreed strategy, standards and guidelines.

Our Solution Architects sit in the delivery teams, working from inside and being part of the team, participating in the agile ceremonies, with special focus on the refinement and planning sessions.

Our Solution Architects also create tech interest, generating “noise” about the latest developments from a technical perspective and applicability in their domain.

The role requires a good understanding of several of the main technologies used in the company. Our Solution Architects work with both Development and Platform Engineering teams, therefore requiring a varying set of skills and knowledge.

We use AWS and GCP as our main cloud platforms. We have a container-first strategy prioritizing the usage of Docker & Kubernetes for all our new developments, while also migrating gradually our existing applications into containers.

Most of our in-house developed applications are based on a hybrid distributed microservice architecture pattern, using Java Springboot and handling up to thousands of transactions per second. We use Angular as our frontend technology, Kafka for messaging and data replication, Redis for caching and prefer PostgreSQL-based persistence. We automate the deployment and operation of our platform using Terraform and Ansible.

In terms of monitoring we currently use open-source based solutions such as Prometheus, Grafana and Elastic. Experience with SaaS observability platforms such as Datadog, Dynatrace or similar solutions would also be beneficial.

SalesForce is used as our customer and supplier management system and SAP is a fundamental piece of our finance platform.

Although the company is migrating away from legacy technologies, understanding and knowledge of PL/SQL will be helpful. Experience and knowledge of the travel-industry, especially in terms of B2B and Bedbank is specially valued.

Job Responsibilities

  • Design the solution to our product requirements and technology challenges
  • Ensure technological performance by design, right-sizing, scalability and reliability
  • Ensure that architectural standards and best practices are followed
  • Ensure the Definition of Done is followed at technical level
  • Analyse technical trade-offs
  • Contribute to the scope definition
  • Define non-functional requirements
  • Contribute to the Definition of Done definition
  • Guardian of the services’ security and performance.
  • Support the team during significant technological changes
  • Contribute decisively to the definition of reference architectures and standards
  • Detect weaknesses and failure points within the solutions and propose improvements
  • Key figure for the reduction of technical debt and technological evolution
  • Participate and drive keeping technical documentation up to date
  • Collaborate in defining the technical and functional monitoring
  • Negotiate with the product leads the prioritization of those initiatives that are considered important for our technological evolution.
  • Active role in the SA, EA and Delivery community acquiring and sharing knowledge
  • Participate in the company' s communities of practice
  • Advocate of new technological features
  • Technological reference and evangelist

Skills Required

  • 3+ years of software or platform design and experience in E2E architecture solutions
  • Bachelor or Master in Computer Science or a related degree.
  • Experience working in hybrid-cloud environments including AWS and/or GCP
  • Experience implementing container-native applications in Docker & Kubernetes
  • Experience designing and implementing Distributed Systems
  • Knowledge of continuous delivery processes and tools
  • Experience with automation frameworks such as Terraform and Ansible
  • Strong written and verbal communication skills in both English and Spanish

Skills Valuable (required depending on specific team)

  • Experience designing and implementing Microservice Architectures with Java Springboot, using different database and cache types and messaging technologies such as Kafka, Redis, Postgres or alternatives.
  • Experience with frontend technologies such as Angular, React or Vue
  • Experience with monitoring solutions such as Prometheus, ELK, Datadog or Dynatrace
  • Experience in Salesforce, MuleSoft or SAP
  • Experience in Data Analytics and Big Data
  • Experience with MongoDB
  • Knowledge of Python or Go
  • Experience in the travel industry
  • Experience working with Agile Methodologies such as Scrum or Safe

Soft Skills

  • Technical reference and leadership abilities
  • Strong technical, logical, analytical and problem-solving skills
  • Good communication and influencing skills
  • Team player with an agile mind-set
  • Able to work under pressure and with shifting priorities
  • Ability to think outside the box, multi-task and efficiently manage time
  • Life-long learning attitude

Languages

  • Spanish
  • English

Specializations

We are looking for several Solution Architects to become part of our talented and motivated team of IT professionals. The company is immersed in a technological transformation becoming a travel-tech company and this role is fundamental to achieve this goal.

Depending on the team the required skills vary covering very specific needs:

  • Backend Architect:
    • Specialized: + 5 years of experience with Java/Springboot.
    • Required: microservices architecture design patterns, REST services, Kubernetes, CI/CD methodologies.
    • Valuable: Kafka, Redis, SQL, python, Web/Angular.

  • Frontend Architect:
    • Specialized: + 5 years of experience with Web technologies and Angular architecture.
    • Required: Web frameworks (SPA/Angular), HTML+ CSS, JavaScript and TypeScript, Java/Springboot, microservices/microfrontend architecture design patterns.
    • Valuable: Public cloud platforms, Networking, Dependency management: Yarn or Npm, Task automation: Webpack, gulp, grunt.

  • Salesforce Architect:
    • Specialized: + 5 years of experience with Salesforce Architecture.
    • Required: CI/CD methodologies.
    • Valuable: Kubernetes, Salesforce Certification.

  • Cloud Architect:
    • Specialized: Public cloud providers and infrastructure architecture definition, Kubernetes, Networking, DNS, Identity, Storage.
    • Required: Terraform, Ansible, Helm, Git, microservices patterns.
    • Valuable: Redis, Kafka, monitoring tools, Python.

  • Monitoring Architect:
    • Specialized: Grafana, Prometheus, ELK stack, Nagios.
    • Required: Public Cloud Platforms, Kubernetes, Terraform, Git.
    • Valuable: Python, SaaS monitoring platforms such as Datadog or Dynatrace

  • Data Architect:
    • Specialized: Data Architecture and Analysis, BI Data Tools.
    • Required: Oracle, Kafka, PostgreSQL, Redis
    • Valuable: ElasticSearch, MongoDB, Snowflake, Redshift, Python, Airflow, BigQuery, Spark, Data mesh, Machine Learning and MLOps, Docker and Kubernetes.

  • Delivery & Automation Architect:
    • Specialized: Jenkins, Cloudbees, Helm, ArgoCD& Rollouts, Terraform, Ansible, Git, CI/CD methodologies.
    • Required: Public Cloud Platforms, Kubernetes context.
    • Valuable: Java, Python.

Background about our company

You will work in a leading travel industry company within a challenging technology environment supporting our business operations processing more than 50.000 requests per second that are answered in less than 1 second. The company' s main focus is the B2B world specially around hotels, connecting our suppliers with our customers by building and evolving an efficient and frictionless tech-platform. Besides the main focus on hotels, the business lines of b2b2c, activities, transfers and cruises complete our portfolio.

From a tech perspective, the company relies on a hybrid multi-cloud based platform distributed mainly across GCP and AWS, but also leveraging Alibaba Cloud and Microsoft’s Azure for specific use cases or regions. Our VMware-based on-premise infrastructure completes our hybrid platform where our main database is located and from where we replicate our data, including inventory and pricing, across the cloud regions using a Kafka-based messaging platform.

The company is focusing on a cloud-first approach planning to reduce its on premise footprint in the short-mid-term while also prioritizing the usage of container-native applications running on top of Dockers & Kubernetes as a way of breaking away from legacy PL/SQL monolithic applications into a microservice pattern based architecture. Simplicity, efficiency and the reduction and avoidance of tech debt are part of our main priorities.

In terms of ways of working, this is achieved through a product-oriented organization, agile methodologies such as Scrum, focusing on fast delivery cycles being able to continuously deliver and deploy our software and platform improvements in small product increments. The portfolio of the company is one of the largest in the industry.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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