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Hotelbeds

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93 jobs found
Excellence Sourcing Agent
Spain - Mallorca
Posted 13 Days Ago
R-00015817

Contracting Manager
Home Based - Nevada
Posted 6 Days Ago
R-00015985

Senior Operations Project Manager
Spain - Mallorca
Posted 13 Days Ago
R-00016577

Key Account Manager
Home Based - Australia
Posted 12 Days Ago
R-00016600

Account Executive TPS
Spain - Mallorca
Posted 13 Days Ago
R-00016687

Experiences Manager
Spain - Mallorca
Posted 13 Days Ago
R-00016614

Content Executive
Colombia - Coworking Office
Posted 13 Days Ago
R-00016506

Technical Account Manager - Supplier Connectivity
Home Based - Spain
Posted 19 Days Ago
R-00016649

Marketing Analytics Manager
Home Based - United Kingdom Spain - Mallorca
Posted 13 Days Ago
R-00016695

Systems Engineer
Colombia - Coworking Office
Posted 13 Days Ago
R-00016721

Excellence Sourcing AgentAPPLY NOW

Spain - Mallorca
R-00015817
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

What you will do:

  • Supporting all Sourcing team questions, doubts, and issues, and redirect them to the proper team to fix the issue and translate into new sales.

  • Compliance & Coordination with the Quality Manager and with other operational departments you work with the feedback received and improve our Supplier´s satisfaction.

  • Marketing, finance, and override management to support the Head of Sourcing, and generating reports.

  • Product displays reviews and web page positioning follow up and control.

What we expect from you:

  • Graduate in Tourism or related business.

  • General knowledge about Salesforce, Tableau & Atlas.

  • Fluent English is a must. Other languages are a plus.

  • Specific Customer service industry knowledge and experience.

  • Ability to adapt to changes.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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APPLY NOW
Contracting ManagerAPPLY NOW

Home Based - Nevada
R-00015985
Full time
Posted 6 Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

The Bedbank business unit is leading Hotelbeds Group charge to reshape travel. It contracts, connects and efficiently distributes a differentiated portfolio of +100,000 hotels to leading travel trade industry partners including online travel agencies (OTAs), retail agencies, tour operators and airlines.   Our main Bedbank brands include Hotelbeds, Bedsonline, Hotelopia, Travel Partner Brasil, Room & Go, JBS and Easymarket. This position sits within our Bedbank unit.

Accountabilities

  • Expand Hotel portfolio
  • Negotiating and Contracting of rates, special offers, allocation, release periods, overrides, terms and conditions for hotels, self-catering or serviced apartments
  • Negotiate contract renewal conditions
  • Ensure our best conditions in the market
  • Follow up Sales performance
  • Deliver full and correct contract documentation 
  • Explaining tools and procedures to suppliers 
  • Act as the face to face key point contact for accommodation supplier 

Leadership Requirements

  • Strong influencing and negotiation skills, thriving in the creation and maintenance of Excellent communication skills, in the local Language and in English
  • Excellent interpersonal skills and strong cultural versatility and empathy
  • Strategic vision and analytical clarity
  • Strong analytical skills
  • Passionate about customer satisfaction, with a personal commitment to organizational excellence

Challenges

  • Problem-solving: Decisions mainly guided by policies, procedures or practices. Some situations may require developing alternatives or interpreting guidelines.
  • Freedom to act: Uses considerable latitude in determining objectives and approaches to responsibilities.
  • Decisions Impact: Decisions have a moderate influence on results, third-party relationships, projects and / or expenditure.
  • Ex: They are first contact by Hoteliers, administration department, final client, and other departments as a result, they have to deal with all types of problems. 


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
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Senior Operations Project ManagerAPPLY NOW

Spain - Mallorca
R-00016577
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

The Senior Project Manager is a position that combines short terms & mid-term action, with long-term vision and change management. Such a role oversees the correct implementation of projects in operations with a focus on demand reduction and operational efficiencies. The Senior project manager manages the projects end-to-end and the relationship with multiple stakeholders across the business.

What you will do:

  • Plan, execute and report the delivery of projects to support the strategic direction of the organization.
  • Ensuring project / program goals are met with respect to scope, budget and timelines
  • Represent the project / operations in various forums and share summary of the project status, risk, issues and their mitigations


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Key Account ManagerAPPLY NOW

Home Based - Australia
R-00016600
Full time
Posted 12 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

We are seeking an experienced sales focused individual, to take on the role of Key Account Manager working closely with our retail partners in the Pacific Region.
 

The successful candidate will predominantly be focused on developing, maintaining, and growing our commercial relationships with some of our Key Clients including our top performing travel agencies.

Successful candidate will need to be based in Sydney or Melbourne areas.

We are seeking an experienced sales focused individual, to take on the role of Key Account Manager working closely with our retail partners across the Pacific Region. You will predominantly be focused on developing, maintaining and growing our commercial relationships with some of our Key Clients including our top performing travel agencies. You will possess exceptional sales and customer service skills and have the drive to increase TTV, Margin and Room Nights, working alongside our Strategic Account Managers, Sales Executives & internal teams.

Responsibilities and Duties

  • Grow the TTV, OM and exceed revenue goals

  • Drive Client Acquisition activities.

  • Develop relationships with our key clients at a travel agency level

  • Work with our Strategic Account Managers on sales tactics and strategy alignment

  • Apply appropriate commercial incentives to maximise revenue and profit growth

  • Negotiate and implement strategic commercial agreements

  • Represent the company at client conferences, trade shows and other industry related events

  • Participate in strategic account planning, reporting and customer relationship management

  • Be the link between our internal & external customers

  • On-site sales calls (up to 4 days per week) and training sessions may require overnight stays, travel interstate and abroad

Qualifications and Skills

  • Minimum 3 years’ experience in the Travel & Tourism Industry

  • Experience in negotiating and implementing strategic commercial agreements

  • Extensive knowledge of the B2B retail travel agents’ landscape in Australia with good knowledge of travel agency consortia & groups

  • Experience of working with key consortia in the Pacific

  • Self-starter who isn’t afraid to make decisions


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Account Executive TPSAPPLY NOW

Spain - Mallorca
R-00016687
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Overview

  • Handle processes and casework and to resolve problems and queries based on experience and judgement, mainly without reference to others.
  • Responsible for assisting a team of KAMs to implement the action plan and to achieve the quota/targets for the area whilst providing direct support to designated partners

Key Responsibilities

  • Support the TPS team with the activity for some specific accounts and support the TPS director on specific projects
  • Negotiate commercial conditions for the assigned accounts
  • Optimising the accounts assigned and help to optimised others KAM accounts through the year
  • Make sure the content and the contract for the accounts assigned is accurate on our system
  • Facilitate the communication between TPS and internal departments
  • Facilitate data and presentations for the TPS Team

Competencies

  • Customer Focus - Discovering and meeting both internal and external customers’ needs - listening and building relationships with internal and external stakeholders.
  • Quality & Commitment – delivering to high standards of quality and accuracy,
  • Working effectively - Follow a structured approach to deliver quality results, on time and within budget
  • Business Acumen - Know how businesses work demonstrate knowledge in current and possible future policies, practices, trends, and information affecting his/her business and organization know the competition and be aware of how strategies and tactics work in the marketplace.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Experiences ManagerAPPLY NOW

Spain - Mallorca
R-00016614
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

At a glance:

This role is responsible for improving, executing, and optimizing the operational services for Experiences  E2E process, with a focus on loading contracts,  managing bookings, and issues improving our Customers´ and Suppliers´experiences and therefore,  their satisfaction and our business efficiency.

Accountabilities:

  • To support and supervise the Experiences team, Ensure that the quality of our products makes sense for our clients.

  • To integrate all the loading requests and coordinate them in order to ensure that the established KPIs are met

  • To ensure the correct flow of the business by providing operational support to all supplier requests regarding pre-arrival bookings and To contribute to the correct customer service by providing support to the Client Relationship Centre regarding questions related to Beyond the Bed products

  • Working with suppliers' assistance (e.g. booking modifications, rejected bookings, checking missing info, offline quotations, sales support…) and also  Coordinating when needed with the CRC to improve our Customer´s Satisfaction.

  • Suppliers' complaints/issue resolution, ensuring effective response to clients' claims meet SLA deadlines and feedback is provided to the business in order to develop/improve products & services, ensuring  specialization per product line, sourcing methodologies & geographies

Skills:

  • Interpersonal skills with high-quality written and verbal communication skills

  • Motivating and coaching to generate team spirit

  • Flexibility

  • Team leader spirit

  • Making of decisions

  • To know how to adapt to changes

Experience:

  • Minimum of 3 years at management level in similar or related businesses

  • Previous experience leading teams and inspiring high levels of employee engagement

  • Previous experience in Operations.

Qualifications:

  • Graduate In Tourism or related business.

  • Proficiency with Salesforce,& Atlas

  • Specific Customer service  industry knowledge and experience

  • Ability to adapt to changes

  • Fluent English is a must. Other languages are a plus.

Key Challenges:

  • Focus on coaching teams to deliver. Able to set up a strong accountability mindset.

  • Navigating the challenges associated with the technical issue and finding solutions to avoid the impact of the issues

  • Communicating regularly with other teams

  • CRC support and mistakes review to reduce negative impacts generated by wrong actions

  • Multy task team to be managed ( holidays, leaves, peaks)


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Content ExecutiveAPPLY NOW

Colombia - Coworking Office
R-00016506
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Responsibilities

Liaise with our clients to gather information for the Briefing document, and complete the documentation needed, once the clients signed their contract

Load and manage the content of the web projects using our CMS

Problem resolution, images, and content optimization in our sites

Review and optimization of SEO good practices: H’s, Meta-titles, Meta-descriptions, Keywords

SEO tasks such as redirections errors, headings, metas, and improving the SEO template

What do we require?

You have knowledge in marketing online, social media, and SEO strategies

You have knowledge in SEO analysis tools: Google Analytics, Google Search Console, Google Trends,...

You speak Spanish and English at a conversation level, another language would be a plus

Being committed to working in an agile environment, understanding your responsibilities as part of a team, working with respect and proactivity


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Technical Account Manager - Supplier ConnectivityAPPLY NOW

Home Based - Spain
R-00016649
Full time
Posted 19 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

The Technical Account Manager is responsible for B2B integrations with hospitality services suppliers (chains, bedbanks, platforms, etc) as well as managing their business-as-usual connectivity projects at a technical level. In addition to proactive supplier and relationship management, you will serve as an escalation point for issues that impact the supplier success by effectively fielding and working closely with the engineering and commercial teams to resolve cases or proactively identify improvements, optimizing their feeds.

The role combines technical background with analytics and business implications, working on implementing new solutions / defining technical requirements / improvements along to IT / Product Management / Commercial teams / Suppliers.

Main Responsibilities:

  • Monitor and report key performance metrics that reflect supplier operational status and turnover

  • Investigate and propose to the Product Team potential improvements or upgrades in the supplier connectivity, gathering requirements and supporting the business case/tests definition

  • Manage & Optimize each account assigned tunning the technical setups, allowing to distribute the right product reaching highest possible accuracy

  • Keep continuous contact with providers (conference calls, visits…) to understand their inputs and propose solutions that benefit both parties

  • Keep technical information about supplier connectivities well documented/up to date.

Requirements:

  • Advanced understanding of technical logic, component of any supplier integrations

  • Strong ability to understand business plans (commercial area) and their technical implications

  • Good communication skills / interpersonal skills (exposure to a vast pool of stakeholders including top management) / Proactive attitude and social skills. Experience handling partnerships

  • Previous experience in technical account management, preferably at least 2y / in the travel industry

  • Experience with defining product / technical requirements based on business inputs

  • Experience monitoring/interpreting metrics, step back, connect the dots and proactively take actions upon

  • Experience analysing big data and extracting conclusions and actions from it

  • Knowledge about RESTful APIs. Previous experience supporting API based software development products

  • Familiarity interpreting data/logs from XML/JSON/YAML formats and working with SQL databases


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Marketing Analytics ManagerAPPLY NOW

Home Based - United Kingdom Spain - Mallorca
R-00016695
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

The travel tech industry is fast-paced and ever-changing.

Hotelbeds supports a multitude of travel players by providing innovative and market-leading tech solutions to connect hotel and ancillary suppliers with travel providers (such as tour operators, travel agents and airlines, to name a few). To help us and our partners to thrive, it is vital that we use clear and accurate data to drive our marketing strategy.

Hotelbeds’s new growth strategy will require more advanced data and analytics to guide our marketing plans, and the introduction of a Marketing Analytics Manager will be pivotal in helping us to measure the success of our campaigns and to monitor our digital presence. This is a unique opportunity to evolve the output of the Marketing and Digital Presence department, ultimately driving business growth on a global scale.

Our stakeholders look to us to shape their questions into data-driven hypotheses, to apply rigorous statistical techniques to dis/prove hypotheses, and to give context to these conclusions before giving strong and compelling recommendations to drive their businesses forward.

The purpose of the Marketing Analytics Manager role is to partner with Marketing leaders to apply data-centric approaches which will help them make better decisions, faster.

This position will preferably be based in Mallorca (Spain), but we are open to candidates based elsewhere in Europe.

Set in a fast-paced working environment, the role will require you to be adaptable, to learn fast and to be proactive in helping your team wherever possible.

Reporting to the Head of Regional Marketing within the Marketing and Digital Presence department, you will be responsible for:

  • Managing analytics projects end-to-end, ensuring that analysis generates insights which then develop into compelling recommendations.
  • Communicating effectively with a wide variety of teams and seniorities across the organization, with an ability to manage and influence stakeholders so that recommendations are adopted by the business.
  • Acting as an Analytics owner for the Marketing team to ensure that all tactical and strategic objectives are supported by the timely and accurate delivery of reporting and performance measurement.
  • Working in a cross-functional capacity to define success metrics, with an approach to track, quantify and evaluate data before developing a common language for all colleagues to understand KPIs.
  • Analyzing multi-channel marketing data to evaluate the performance of marketing campaigns, providing segmented analyses of the funnel from impressions to paying users.
  • Developing in-depth analytical (user) understanding for what drives growth for the product and how it can be improved, with an understanding of how our users interact with our products.
  • Enabling effective decision-making by retrieving and aggregating data from multiple sources and compiling it into a simplified, actionable format.
  • Taking part in competitive analysis cycles and on-going competitive monitoring.
  • Developing data sets to enable self-service data analysis within the broader marketing organization.
  • Collecting, cleansing, analyzing and providing data from company databases to drive optimization and improvement of marketing techniques and business strategies.
  • Identifying and implementing marketing tools, dashboards, visualizations, and technology requirements to develop digital analytics capability.

Qualifications and experience required:

  • Bachelor' s degree in Marketing, Communications, Business & Economics, or related field.
  • Minimum 3 years of professional experience in a data analytics, business intelligence or similar role, ideally working on business projects.
  • Proficient in data analysis, including defining KPI strategies and growth opportunities, time series analysis, data visualization.
  • Experience using data warehouses or databases (like Snowflake, SQL, Postgres, etc.) and also using attribution and analytics tools (like Google Analytics, PowerBI, Fullstory, etc.).
  • Solid understanding of performance marketing channels (Google Ads, Facebook, LinkedIn etc) and marketing attribution.
  • Understanding of marketing channels (Content, Email, Social Media, SEO, SEM, Display, Affiliate) as well as Google Analytics and other analytics platforms.
  • Google Cloud Platform experience is highly valued.
  • Strong business acumen and strategic thinking, with an understanding of ecommerce business models and the details of ecommerce marketing channels.
  • Independent, with drive and enthusiasm. Proven ability to own and drive projects forward, being accountable and responsible for delivering on-time and to the highest standards.
  • Native or fluent English essential other languages are a plus.
  • Ability to network remotely, build relationships and operate effectively within a de-centralized community based across different geographical locations.
  • Must be a strategic thinker able to identify long-term opportunities and trends.
  • Knowledge of Tableau and SaaS experience is a great advantage.

What’s in it for you?

  • Your work will have a direct impact on the revenue of travel industry’s big players who buy our products every month.
  • Grow with responsibility from the start, with an ability to develop further through regular feedback, knowledge exchange and workshops.
  • Connect and have fun with international, diverse, yet like-minded people worldwide.
  • Travel and get to know the world with our flexible hybrid work policy and the opportunity to work from other local offices from time to time.

At Hotelbeds, we believe the future is wide open when it includes everyone. We are committed to creating an environment where all team members feel a sense of belonging. We nourish our diversity by listening to all cultures within Hotelbeds - and there are many. We are proud to be a global team and are conscious that it takes people with different perspectives, thoughts, and cultures to succeed. We want you to come as you are so we can succeed together.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Systems EngineerAPPLY NOW

Colombia - Coworking Office
R-00016721
Full time
Posted 13 Days Ago

Hotelbeds is the World´s Leading Bedbank.

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Who are we?

Roiback is a leading company focused on developing online solutions for hotel chains and independent hotels. We have been working for more than 10 years in the e-commerce sector

  • Creating intuitive and stunning websites
  • Managing online marketing to build hotels brand differentiation
  • Improving our booking engine by bringing together beautiful design and seamless user experience to capture and convert web traffic into bookings for hotel direct selling channel.
  • Building integration with the main players in the sector (PMS, Channel Managers, Meta-searchers...)

How can you help us?

We are hiring a Systems Engineer to be based in Medellin, Colombia. Please, only apply if you think you can help us in the following ways:

  • Being responsible for the implementation of applications' build, release, deployment, and configuration activities.
  • Working under a DevOps culture, supporting the different agile development teams by providing them with tools and techniques to facilitate and automate all the software development life cycles.
  • Choosing, deploying, and managing tools and technologies to build and support a robust infrastructure, never letting the systems go down.
  • Working closely with IT architects to ensure all systems are in line with the IT long-term strategy (scalability, performance, cost-efficiency, simplicity, security, worldwide expansion ...).
  • Interacting and communicating collaboratively at the technical levels with clients, vendors, partners, and other IT stakeholders.
  • Performing ongoing routine applications maintenance tasks, and ensuring all necessary monitoring, alerting and backup solutions are in place.
  • Assisting in the development of systems and tools documentation.
  • Supporting helpdesk tasks to the rest of the organization.
  • Managing the purchase process of any element of technology, computers, servers, peripherals, licenses, etc.
  • Doing research and keeping up the date on trends in continuous integration, version control tools, automated testing, and hosting strategies.

What do we require?

  • Bachelor’s degree in Programming/Systems or Computer Science or other related fields. (desirable)
  • Experience working in applications, systems, or IT operations.
  • Linux Administrator (Ubuntu) knowledge.
  • Programming languages knowledge (Python or bash would be a plus)
  • Windows Server and Desktop system administration knowledge
  • Must be able to write scripting code to automate repeatable processes.
  • Continuous integration and deployment experience (Jenkins and Gitlab would be a plus)
  • Automation tool experience (Ansible or similar would be a plus)
  • Experience or knowledge in VmWare, Rancher, Kubernetes, and Docker
  • Knowledge in disaster recovery and backup systems
  • Excellent troubleshooting and problem-solving skills
  • You have to care about how the developers are working, you have to understand that a conversation with the developer or customer is key to solving problems
  • Not required but experience in any of the following is considered to be an asset: Redis, Git, PostgreSQL, Ngnix, uWsgi, Nagios, HaProxy, Zabbix, Grafana, Kibana, Django, Fortigate administration, cloud strategies (Amazon AWS or Google).
  • We love these competencies: initiative, empathy, adaptability, openness to learning, giving and accepting feedback, and respect.

What can we offer you?

  • To work in a Company that invests (really invests) in technology, as part of an exciting worldwide expansion project.
  • To learn Agile techniques to obtain the best results in software development and to become a high-performance team, in a really happy environment.
  • To be part of a team-making decision, to determine the technical roadmap of our platforms.
  • To lead both business and technical projects from end-to-end.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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