Careers at

Hotelbeds

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147 jobs found
Internal Efficiency Support Executive
Spain - Mallorca
Posted 10 Days Ago
R-00017287

Client Operations Executive
Spain - Mallorca
Posted 13 Days Ago
R-00017745

SRC Hotel Support Executive - Spanish speaking
Bangkok
Posted 13 Days Ago
R-00016707

Contracting Manager
Bali
Posted 13 Days Ago
R-00017470

Area Contracting Manager
Home Based - New Zealand
Posted 13 Days Ago
R-00017399

Contracting Manager
Home Based - Nevada
Posted 15 Days Ago
R-00017687

Regional Manager - NA West
Home Based - USA
Posted 15 Days Ago
R-00017650

Call Center Agent - Customer Service
Mexico - Cancun
Posted 9 Days Ago
R-00017746

OTC Officer TPS
Spain - Mallorca
Posted 15 Days Ago
R-00017428

Yield Manager
Rome - Nomentana
Posted 15 Days Ago
R-00017643

Internal Efficiency Support ExecutiveAPPLY NOW

Spain - Mallorca
R-00017287
Full time
Posted 10 Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

We are looking for business support executive to join our team.


As a business support executive, you will be responsible for ensuring and maintaining the highest standards of support and resolution with regards to incidents & knowledge related queries. Speed, quality, accuracy, and consistency will be key to this.
Ensure regular contact with all key stake holders is taken place, ensuring regular and understandable updates are provided. Also with the ability to see beyond department boundaries identifying opportunities and informing accordingly with regards areas in need of improvement and the implementation of necessary trainings.

Assist and Contribute to the departments Key Performance Indicators will also be essential.

Obtain and evaluate all relevant information from users to enable investigation to then resolve queries/issues using business knowledge, liaising with in house department teams. Carrying out testing and responsible for communication of updates relating to incidents.

Qualifications:

  • Excellent knowledge of Spanish and English languages.

  • Analytical thinker with strong attention to detail.

  • High School Diploma is essential.

  • Tourism University Degree is Desirable

  • Strong knowledge of Office Package use.

  • Working knowledge of Jira ticketing system

  • Excellent communicator, confident with verbal and written communication.

  • Able to construct logical, structured verbal and written communications, tailored to the audience.

  • To remain calm, courteous, and professional when dealing with issues.

  • Highly motivated to provide good service.

  • Willingness to learn new technologies and platforms


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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Client Operations ExecutiveAPPLY NOW

Spain - Mallorca
R-00017745
Full time
Posted 13 Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

We are looking for Client Operations Executive to join our Customer Relationship Center. In this role you will have the opportunity to give support to our clients in order to achieve one of our main objectives “Delivering unique holidays to our customers”. We are looking for candidates, who are based in Mallorca.

RESPONSIBILITIES:

• Provide excellent customer service.

• Attend clients' queries through phone calls and emails, by being proactive, courteous, friendly, and helpful.

• Ensure that all clients' requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions.

• Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty.

• Act and suggest on improvement opportunities identified during daily work.

• Negotiating for appropriate compensation / refunds / solutions.

POSITION REQUIREMENTS:

• Fluency in English, German, Dutch, Italian or French language - written and spoken

• Knowledge of Spanish language would be an advantage

• Flexibility to provide support to all members of the Global Support team as and when required.

• Excellent time management skills with the ability to work well under pressure in a fast paced environment.

• Communication and negotiation skill is the key for this position, as you will be spending most of your time listening and trying to come up with the solution that work out best for all parties

Offer:

  • Permanent Contract

  • Full time employment

  • Hybrid working 1 day in the office and 4 days from home

  • Additional Benefits.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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APPLY NOW
SRC Hotel Support Executive - Spanish speakingAPPLY NOW

Bangkok
R-00016707
Full time
Posted 13 Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Responsibilities:

  • To assist suppliers and clients with any requirement, managing bookings according to Supplier Relationship Center standards, in order to cover and solve the needs of the clients in the most efficient way.
  • •To assist calls and e-mails from clients with any requirement regarding denied bookings: Mainly related to new cases of any denied service, not only booking but any contracted service in a booking.
  • To reconfirm the maximum number of bookings ensuring that the client remains in the original hotel: In case that is not possible, to solve overbooking issues with clients and hotels negotiating conditions to ensure the minimum cost for the company
  • To follow up the existing cases and the new ones reconfirming bookings, controlling reservations and cancellations.
  • To assist suppliers and clients with any requirement, managing bookings according to Supplier Relationship Center standards, in order to cover and solve the needs of the clients in the most efficient way.
  • To assist calls and e-mails from clients with any requirement regarding denied bookings: Mainly related to new cases of any denied service, not only booking but any contracted service in a booking.
  • To reconfirm the maximum number of bookings ensuring that the client remains in the original hotel: In case that is not possible, to solve overbooking issues with clients and hotels negotiating conditions to ensure the minimum cost for the company
  • To follow up the existing cases and the new ones reconfirming bookings, controlling reservations and cancellations.

CANDIDATE PROFILE (key skills, experience and qualifications requirements)

  • Thai Nationality
  • Service oriented, and interested in the function of customer service.
  • 1 year experience in Hotel reservation business. (New grads are welcome)
  • Enthusiastic, self-motivated individual with excellent interpersonal skill and verbal / written communication skills.
  • Good spoken and written English and Spanish.
  • Excellent time management skills with the ability to work well under pressure in a fast-paced environment.
  • Proactive, driving for result and team work spirit.
  • University graduate or recognized diploma in a field of Hospitality and Tourist or any related field.
  • Preferred candidates should have some working experience in large call center environment.
  • Work based in Bangkok, Thailand
  • Able to work in shift.

WHO ARE WE LOOKING FOR? 

Communication and negotiation skill is the key for this position, as you will be spending most of your time listening and trying to come up with the solution that work out best for all parties.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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APPLY NOW
Contracting ManagerAPPLY NOW

Bali
R-00017470
Full time
Posted 13 Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Responsibilities:

• Lead the contracting process with our clients in a B2B and B2C environment, focused on signing the most competitive rates for Hotelbeds.

• Negotiate contract renewal conditions such as: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy.

• Monitor the Performance of each hotel working closely with the Yield Manager to ensure competitiveness and availability is not an issue.

• Act as the face-to-face key point contact for accommodation supplier vendors and develop and maintain excellent relationships with them.

• Support the resolution of major supplier or client complaints, negotiating the most suitable solution to maintain good service and a positive relationship with them.

• Ensure the supplier has a clear understating of Hotelbeds value proposition and marketing tools to optimize the income of each hotel.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Area Contracting ManagerAPPLY NOW

Home Based - New Zealand
R-00017399
Full time
Posted 13 Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Main accountabilities:

  • Responsible of leading and developing the team of Contracting Managers to help them reach the targets across key business objectives
  • Assisting and coaching Contacting Managers and Area Yield Managers to develop their individual strategies to assist them to grow their skills, abilities, and competencies.
  • Partner closely with the Regional Manager, Area Yield Manager, G& DS on efficient planning and execution of strategic plans,
  • Having a clear understanding of the initiatives and targets by developing clear guidance to drive and effectively implement our key strategic partnership programs
  • Participate and attend key hotelier meetings that require Area leadership representation to negotiate together with the Contracting Manager.
  • Understand the systems and the processes to guide the team in the daily work.
  • Help to solve any operational issues, competitiveness problems or any other tool related issues, to reach goals.
  • Lead interdepartmental relationships across the business.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Contracting ManagerAPPLY NOW

Home Based - Nevada
R-00017687
Full time
Posted 15 Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Contracting Manager will be in charge of developing and establishing relationships with the suppliers of the assigned portfolio of the hotels in a specific geographic area.

Accountabilities:

  • Responsible to sign the most competitive rates for Hotelbeds clients in B2B and B2C environment.
  • Negotiate contract renewal conditions such as: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy.
  • Monitoring the Performance of each hotel working closely with the YM to ensure competitiveness and availability is not an issue. 
  • Act as the face-to-face key point contact for accommodation supplier vendors and develop and maintain excellent relationships with them. Assisting in resolving major complaints of our suppliers and clients negotiating the most suitable solution to maintain the good service and relationship with them.
  • Ensure the supplier has a clear understating of Hotelbeds value proposition and marketing tools to maximize and its possibilities such as Marketing packages, Markets and client’s promotions, tools, and new processes, allowing to optimize the income of each hotel.

Profile:

  • Strong influencing and negotiation skills, thriving in the creation and maintenance of successful long-term commercial relationships with suppliers and other stakeholders
  • Experienced with proven ability to deliver results in a fast-paced environment
  • Solid experience in negotiating agreements and conditions with suppliers
  • Proven ability to build strong internal and external relationships with individuals and hotel partners using an open and consultative approach
  • Highly developed communication (both verbal and written) and presentation skills
  • Solid experience and commercial knowledge of the travel & hospitality industries, key competitors, industry issues and related technology
  • Channel managers /Hotel distribution know-how
  • Previous experience of contracting and negotiation suppliers
  • Excellent in English spoken and written
  • Know-how in the industry
  • Autonomous
  • Excellent interpersonal skills and strong cultural versatility and empathy
  • Passionate about customer satisfaction, with a personal commitment to organizational excellence
  • High values with high standards of personal integrity


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Regional Manager - NA WestAPPLY NOW

Home Based - USA
R-00017650
Full time
Posted 15 Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

The Sales Regional Manager will be responsible for overseeing the sales evolution in a particular geographical area (sub-region) with the objective of maximizing revenue, maintaining and building relationships.  SRM will manage a team from 6 to 12 people with different roles: Strategic KAMs, KAMs, Inside Sales. Regional Managers will not manage accounts dedicating more of their time to coaching their team on business and soft skills during 1-on-1 sessions and ride-alongs. SRM will interact with key commercial contacts at networks in order to secure agreements and distribution on an annual and regular review basis.

Main objectives:

  • Growth in terms of area sales and profitability through proactive management of the team
  • Ensure career development of their team
  • Drive subregion and OG-wide initiatives through individual commitments
  • Deep dive sales review to drive portfolio performance and coach their team on sales competencies during client visits
  • Connect on the most pressing territory initiatives and align on next steps to capture near-term sales opportunities
  • Accompany team members in visits to key client for relevant deals

Position Requirements:

  • Degree or accredited experience in Sales Business
  • Fluent English (essential) and Spanish (desirable)
  • Minimum of 5-10 years sales experience in the travel industry

Experience:

Good command of English. (Spanish an asset).

Management experience.

Excellent knowledge of sales management in a hospitality set up (retailer)

Excellent communication.  High degree of interpersonal skills and ability to interact at a high level. Dynamic, outgoing personality, self-motivated, resourceful, highly independent, innovative, creative with high degree of customer service and result oriented.

Strong computer literacy and strong understanding of some technical solutions used by the travel trade.

Advanced in data analysis

Advanced Microsoft skills.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Call Center Agent - Customer ServiceAPPLY NOW

Mexico - Cancun
R-00017746
Full time
Posted 9 Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

We are looking for a Client Operations Executive to join our Customer Relationship Center. In this role, you will have the opportunity to give support to our clients in order to achieve one of our main objectives “Delivering unique holidays to our customers”. We are looking for candidates, who are based in Cancun, Mexico.

The main purpose of the role is to assist clients (TTOO, Travel Agencies, and final customers) with any requirement, contact suppliers, and manage bookings according to Operations Department standards and processes, in order to cover and solve the needs of the clients in the most efficient way.

This position requires dynamic, customer-focused service professionals that possess excellent verbal and written communication and interpersonal skills demonstrated by a passion for providing outstanding customer service. Creative thinking and the ability to enthusiastically communicate with clients on every inbound call consistently are necessary. Support is provided by telephone and email, in conjunction with the front and back-office computer applications, as well as Microsoft Office.

If you consider yourself someone who excels at customer service, communication, and creative thinking, then apply today!

** It is mandatory to live in Cancun to apply for this vacancy **

PRIMARY RESPONSIBILITIES

  • Enthusiastically engaging each caller and representing Hotelbeds in a highly professional manner
  • Successfully and accurately answering client questions and providing appropriate additional information
  • Capturing accurate and legible documentation on all call activity in the Back Office system as required
  • Respond rapidly and accurately to online/email requests for information
  • Monitor bookings for processing of reservations, special requests, amendments, and cancellations
  • Escalate issues in accordance with Contact Center guidelines when necessary
  • Consistently maintaining departmental standards for quality
  • Achieving defined Service Level Agreements and Key Performance Indicator goals
  • Responsible to meet all company policies and procedures
  • Responsible to follow schedule and schedule changes based on call volume

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

  • Strong customer service and listening skills
  • Languages preferred English
  • Demonstrated strengths in verbal and written communication skills including appropriate grammar and punctuation
  • Persistent in ensuring issues are resolved accurately, effectively, and timely
  • Ability to follow precise directions consistently without continuous supervision
  • Detail-oriented and flexible
  • Able to maintain focus and enthusiasm throughout shift assignment


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
OTC Officer TPSAPPLY NOW

Spain - Mallorca
R-00017428
Full time
Posted 15 Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

Tasks:

  • Process invoices and Payments
  • Reconcile statements monthly
  • Manage different monthly reports
  • To solve incidences on the reconciliation of the accounts.
  • Service Improvement
  • Account management   
  • Use following systems:                 *      Atlas 11g and Atlas 2.0
    • SAP
    • Tableau
    • Salesforce

Skills Needed

  • Attention to detail for reporting and figures
  • Ability to work independently as well as within a team
  • Well organized, ability to manage to multitask roles and prioritize
  • Strong computer applications skills (Microsoft Word, Excel)
  • Good English both written and oral
  • Proactivity and flexibility managing tasks. We are currently immersed in a process of improvements and changes, for which a willingness to change is needed.
  • Degree in Business Administration, Accountancy, Finance or equivalent


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW
Yield ManagerAPPLY NOW

Rome - Nomentana
R-00017643
Full time
Posted 15 Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

As a Yield Manager is focused in to ensure the accomplishment and follow up of the regional targets in terms of maintain and improve the contracting conditions and maximize the profit.

Working as part of a high-performing, collaborative commercial team, you will continually enhance the competitiveness and availability for sale of the product across an assigned portfolio of hotels to optimize overall performance.

Responsibilities:

  • Renegotiate contracting conditions with our hotel suppliers, to maximize availability, offers, best available rates & loading with the maximum level of system expertise the commercial conditions.

  • Apply specific actions on the product and give the right priorities always driven by the data provided on the company dashboards.

  • Obtain new offers and extra availability directly loaded in the system by the supplier.

  • Partner internally with the Contracting Manager to achieve a high-quality collaboration, sharing information, strategies and by driving high levels of efficiency.

  • Proactively manage contact with assigned hotel suppliers daily.

Requirements:

  • Strong influencing and negotiation skills, thriving in the creation and maintenance of successful long-term commercial relationships with suppliers and other stakeholders.

  • Experienced with proven ability to deliver results in a fast-paced environment.

  • Solid experience in negotiating agreements and conditions with suppliers.

  • Proven ability to build strong internal and external relationships with individuals and hotel partners using an open and consultative approach.

  • Highly developed communication (both verbal and written) and presentation skills.

  • Solid experience and commercial knowledge of the travel & hospitality industries, key competitors, industry issues and related technology.


You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.


As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Return to the list
APPLY NOW