Careers at
Hotelbeds
Like what you see? Then check out our current opportunities.
Careers at
Hotelbeds
Like what you see? Then check out our current opportunities.
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
As the NOC Technician as a key responsibility would be for you to take on 24x7 monitoring, detection, check and report any issue that could affect to platform stability. In this role you will be part of a wider team that offers the opportunity to bounce ideas as well as learn from each other and split workload. Being an NOC Technician at Hotel Beds represents a the opportunity to work on some of the latest tech stacks available such as Linux, AWS and GCP.
What you will bring.
Prior exposure to Linux System administration
Qualification in an IT Disciplined study
Basic Programming skills
Troubleshooting and debugging skills
Knowledge of logging tooling
To have the following qualifications: Tecnico de microsistemas or Técnico en Sistemas Microinformáticos y Redes
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
Application DevSecOps is responsible for leading the technical implementation and maintenance of automation infrastructure to improve collaboration and productivity of software development teams. This includes providing a robust CI/CD pipeline, allowing code to be validated for quality and security as well as deployed in a continuous fashion
DevOps Support: Support multiple agile teams across various platforms, environments, and instances
Security Configuration: Define and implement security best practices in the development live cycle, including security best practices and hardening configuration management
Code analysis: Design and implement secure automation solutions for development, testing, and production environments. Including pipelines end-to-end, from code commits to production
Automation: Design and implement secure automation solutions for development, testing, and production promotion including vulnerability scans
Threat investigation: Identify cyber security threats, identify the real impact and assist to fix it and perform technology watch related to industry trends, best practices, and competition.
Vulnerability assessment: Recognizes the latest vulnerabilities with the code analysis and how quickly they could be resolved.
Security training: define security guidelines and deploy awareness programs to devops teams
.
What you will bring
Prior experience in a Security role and / or Delivery areas
Experience and knowledge of programming languages and automation tools.
Knowledge of the DevOps and Agile culture and principles.
Knowledge of threat modelling and risk assessment techniques
Up-to-date knowledge of cybersecurity threats, current best practices and latest software.
An understanding of programs such as Puppet, Chef, ThreatModeler, Checkmarx, Immunio and Aqua.
Knowledge about Kubernetes, Docker and Cloud environments AWS / GCP / Azure
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
The Cyber Security Engineer will ensure that all systems and processes are secured against the latest threats. You will be responsible for conducting offensive campaigns, emergent threat testing, creating/maintaining automated threat emulation solutions, and helping technology & product to deploy security mechanism. What else will you do?
Maintain a deep understanding of HB attack surface, and possible threats
Propose, plan, and execute operations based on realistic threats to the organization
Automate attack techniques, creating custom tooling for specific operations
Write detailed reports, including significant observations and recommendations
Collaborate with the Security Incident Response Team (SIRT) to improve detection and response capabilities and will be member of SIRT.
Collaborate with technology and product teams to propose defensive improvements to cloud environments
Deploy and maintain security procedures
Stay informed on current security trends, advisories, publications, and academic research that is relevant our organization
What will you bring?
Excellent documentation and communication skills,
Strong understanding of the following: networking fundamentals (all OSI layers, protocols), Cloud architecture, OS & software exploitation techniques
Good knowledge of: penetration testing, scripting, computer network defense, operating systems, information systems, and network security & infrastructure design
Security Operations Center / Blue teaming experience
Malware analysis / Computer forensics
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
Hotelbeds has an exciting opportunity for someone passionate about tourism, travel, and technology!
We are looking for a Technical Sales Executive (TSE) to join our Sales department. The successful candidate will be part of our Client Technical Solutions team.
This position will require building strong relationships with external business partners and oversee the optimization of the API/XML clients. The TSE will support our frontline teams with technical background, coordinating and reporting results of the rest of the areas.
The TSE will possess experience as a Technical support executive, with excellent technical analysis abilities.
Main responsibilities:
Candidate Profile:
Locations: Brazil
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
The Network Team Lead' s main responsibilities are to lead our team of passionate network engineers, be the technological reference of the team and define, organize, manage, and prioritize the teams work focusing on our network platform' s reliability, scalability, and efficiency.
You will work with the team on the analysis, definition, implementation, and evolution of our network infrastructure platform. You will work together with the rest of the platform teams and the development teams, providing them with the api interfaces, automations, and standardizations necessary to consume our services in a homogeneous and independent way, following an SRE and platform as a service philosophy. What else will you do?
Manage and set priorities for the network team backlog that ensures the stability, scalability, and efficiency of our platform
Technically evolve our Cloud platforms to provide best-in-class service.
Participate in the definition of innovative solutions and technological tools.
Expand our portfolio of network services and capabilities.
Establish service level agreements for the team and with other tech and business units.
Identify possibilities for improvement and / or automation of internal processes.
Our Network Team lead must have an infrastructure as code mindset and ability to propose scalable and resilient solutions over a hybrid multi cloud datacenter architecture. What else will you bring?
Deep knowledge of Cloud architecture and best practices, branch offices and remote office networks.
Experience working in cloud, multi-cloud, and hybrid-cloud environments
Knowledge of datacenter topologies and hybrid platform management.
Strong interpersonal communication skills and customer service orientation
People management and leadership skills.
Analytical and problem-solving abilities.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
The NOC team support our business operations by processing more than 50.000 requests per second with answers provided in less than 1 second.
Our NOC team works focuses on 24x7 monitoring, detecting and reporting any issues that could affect platform stability, managing technically the main issues fixing them, coordinating the teams and communicating the issue status across the company. The company is immersed in a technological transformation becoming a travel-tech company and this role is fundamental to achieve this goal.
What you’ll do
Provide level 1 support for the different systems and services.
Monitor all Hotelbeds systems.
Prioritize and address events detected by monitoring systems.
Adhere to documented procedures to resolve issues.
Create documentation for common issues and resolutions.
Manage issues scalation and communication details.
Recommend technical improvements and needs on the platform.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
The Cloud Team Lead will lead our team of passionate cloud engineers, be the technological reference of the team and define, organize, manage, and prioritize the teams work focusing on our cloud platform' s reliability, scalability, and efficiency.
Job responsibilities
Manage and set priorities for the cloud team backlog that ensures the stability, scalability, and efficiency of our platform
Technically evolve our Cloud and K8s platforms to provide best-in-class service.
Participate in the definition of innovative solutions and technological tools.
Assist and advise other engineering teams in far-reaching technological changes.
Expand our portfolio of cloud services and capabilities.
Establish service level agreements for the team and with other tech and business units.
Work in collaboration with other tech teams, especially with engineering/development and architecture teams
Identify possibilities for improvement and / or automation of internal processes.
Required knowledge
Deep knowledge of Cloud architecture and best practices
Deep knowledge of Kubernetes Experience working in cloud, multi-cloud, and hybrid-cloud environments
Experience on Infrastructure as Code and related automation tools.
Experience on highly scalable and available platforms.
Knowledge of datacenter topologies and hybrid platform management.
Strong interpersonal communication skills.
People management and leadership skills.
Strong customer service orientation.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
We are looking for a highly experienced Senior Product Manager to join our Salesforce product team. The successful candidate will be part of a talented team of product managers with the mission of defining and owning the Salesforce product roadmap. We are looking for a natural product leader with drive and firm will to bring value to Hotelbeds. Agility, adaptability, determination, resilience, communication and relational skills, analytical skills are the key success factors for this role.
Key Responsibilities
Actively participate and define in collaboration with the Product Director and Salesforce team the product strategy, in alignment with the company priorities and stakeholders.
Own the product roadmap and lead the development of the product strategy implementation, be functional or technically related, owning and defining the product roadmap in close collaboration of the group of product managers and business owners.
Communicate, align, evangelize about the product roadmap. Manage changes and new arising priorities with the different stakeholders.
Be an active participant and continuously seek improvement in the ways of working.
Focus business teams in value to Hotelbeds by understanding the opportunities and problems to solve, and work with Technology roles to define the best scalable, efficient, and reliable solutions
Lead the discovery of new opportunities for the Salesforce community. Inspire and lead by example to collaboratively identify, qualify and quantify and prioritize new opportunities and needs on the Salesforce area that bring improved operational efficiencies.
Measure and report performance of outcomes shipped, define, and generate agreement on Salesforce product Objective Key Results.
Key Requirements
Extensive product management and/or product development experience.
Strong knowledge and/or experience in Salesforce products (Sales, Service, Commerce, Marketing, Integration, Reporting & Dashboarding)
Experience of owning a software product roadmap that requires coordination with multiple engineering, services, and sales teams.
Solid experience acting as an agile product owner – defining and accepting work at the team level each development cycle.
Experience validating and quantifying impact of new features through design of effective metrics and tests.
Very high customer orientation.
Nice to have: Salesforce' s Certification(s).
Record of delivering results through focused execution, data orientation and ownership
Excellent communication and influencing skills, including experience working within a large matrix organization
Resilience to cope with scarcity of resources and high demand within the organization
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
TASKS
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
The Trading Performance Senior Analyst role is to analyze and understand the key drivers impacting the bedbank business performance, extract insights from this analysis and communicate to Management the conclusions, to support more commercially driven and better informed decision making processes through greater visibility and understanding of trading.
This role will also be responsible for developing advanced tools that would facilitate the management and the commercial teams the understanding of the performance of their respective portfolios.
Position Accountabilities:
Support the weekly data analysis and understanding of performance against benchmark at different levels (e.g. by region, source market, customer, destination), pro-actively identifying risks and opportunities to drive commercial success
Support the development of deeper analysis focused on specific underperforming regions or markets, using both numerical and other data available (e.g. feedback from product/sales, competitiveness reports, demand data)
Support the elaboration of ad-hoc reports following requests from other teams, both within and outside the company
Support Commercial Teams with trading information and specific deep dives in their areas.
Develops advanced tools (SQL, PYTHON) that will be used to optimize our processes as much as possible
Skills:
Very strong analytical skills
Experience in data vizualization using TABLEAU
Experience in the Tourism industry would be nice to have
Experience in working on complex analysis using advanced analytics tools (SQL, PYTHON)
Business focus mindset
Ability to find creative solutions to complex problems
Knowledge of English language
Spanish language knowledge would be an advantage
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.