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Contracting Manager Chains - Maternity Leave

Home Based - Canada
Full time
Posted 30+ Days Ago

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


Temporary Position to Cover a Maternity Leave (until Feb 2025)

The Hotel Supplier Account Manager will have a thorough understanding of Hotelbeds’ distribution strength and value proposition.  He/She will develop and manage the commercial relationship with assigned supplier accounts within the Regional Chains & Gaming subdivision.

Responsibilities include:

  • Identify and develop relationships with key decision makers along with C-level contacts

  • Plan, develop and manage strategic plans for and with assigned accounts

  • Negotiate and close opportunities

  • Maintain total customer satisfaction

  • Lead commercial negotiations

  • Negotiate contract renewal conditions such as: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy, etc. 

  • Monitor the performance of assigned accounts

  • Collaborate with Yield Managers to ensure account optimization, competitiveness, availability, connectivity, etc.

  • Support the resolution of major supplier or client complaints, negotiating the most suitable solution

  • Ensure the supplier has a clear understating of HBX Group value proposition and marketing opportunities


  • Strong influencing and negotiation skills, prior experience in successfully contracting, and negotiating agreements and conditions with hotel suppliers. 

  • Passionate about customer satisfaction, driven to create successful long-term commercial relationships

  • Ability to work independently, work to targets and to deliver success within a fast-paced environment

  • Proven ability to build strong internal and external relationships with individuals and hotel partners using an open and consultative approach 

  • Excellent interpersonal skills including highly developed communication and presentation skills, strong cultural versatility, empathy, and high levels of integrity

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

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